Global Services Project Manager - RetailPTC Company Description PTC (Nasdaq: PMTC) enables manufacturers to achieve sustained product and service advantage. The company's technology solutions help customers transform the way they create and service products across the entire product lifecycle - from conception and design to sourcing and service. Founded in 1985, PTC employs over 6,000 professionals serving more than 27,000 businesses in rapidly-evolving, globally distributed manufacturing industries worldwide. FY 2011 revenue: $1,170 million (9/30/11). For more information on PTC, please visit
Region The Americas
Subregion North America
Country-City USA-Nationwide
Business Title Global Services Project Manager - Retail
PTC Org GS
Job Description for Advertising Purposes
This position will report into PTC's Global Services organization, working on-site at customers within North America and will require travel up to 75% on a regular basis.
As a Project Manager at PTC, you will be responsible to:
* Plan, direct and lead project activities to ensure PTC's technology solutions transform the way PTC Clients create and service their products.
* Define, align and document client vision and strategies (Roadmaps), and define joint program (PTC-Client) organizations; to include governance model involving executives from both PTC and the client.
* Identify new business opportunities within their Client and provide to the business development team. Generate project growth within the current project by expanding the scope of the current project or defining and developing the next step of the Client Roadmap.
* Own the financials of their project to include cost, revenue, margin and investment. Provide a multi-quarter forecast reflecting the revenue, margin and cost of the current project. Work closely with Sales and business development to craft comprehensive account plans, strategies and financial models.
* Own the Global Services managerial relationship with the Client during the Delivery of the project.
Project Management Principal Duties:
* Lead a joint (PTC-Client) team of 10-20 people, with revenue of $500K to $3M, spanning 6 months to 2 years additionally, a thorough full lifecycle of a project leveraging either the traditional PMI Process or Scrum/Agile approach.
* Work as a liaison within the Global Services organization, and interface with the R&D, Segment (Product Management), Technical Support, and all extended organizations to ensure that proper scope, resource pools and key dependencies are being defined and developed.
* Identify and schedule project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk.
* Build detailed project plan and schedule for products across all processes, independently managing day-to-day operational and tactical aspects of multiple projects.
* Coordinate and facilitate communications with management and across teams.
* Maintain product knowledge to increase efficiency in delivery of products.
* Organize and lead business requirements and design sessions with key stakeholders and technology team. Works in conjunction with customers to analyze, design, and develop requirements
* Own contractual documents (Statement of Work/Task Orders) and manages contract changes
Qualifications:
* Bachelor's degree in engineering related discipline, 3-5 years technical work (engineering design, systems engineering, manufacturing engineering or related work) plus 3-5 years' professional work experience specifically as a project manager in enterprise software and business solutions deployment projects.
* Demonstrated leadership, decision-making, business, financial planning, project execution and delivery skills are required to be successful in this role.
This position will report into PTC's Global Services organization, working on-site at customers within North America and will require travel up to 75% on a regular basis.
Job Req Number 17621BR
Why Join Us and Benefits Summary AT PTC, our team is focused on product development success. We invite you to apply today!
Why join us?
PTC is a great place to work. Our culture is one of excellence, innovation, empowerment, and caring about our customers, communities, and employees. If you enjoy a work environment that is fast paced, hands on, and results oriented, then PTC is the place for you.
PTC benefits are among the most competitive in the industry. While your salary is the major component of your compensation, you also receive a competitive benefits package including:
. Retirement Savings Plan with company match
. Healthcare & Dental insurance
. 20 days of accrued PTO (paid time off)
. Tuition Reimbursement
. Holiday Pay
. Employee Referral Program
. Extensive management and employee training development
. Onsite fitness center and cafeteria (Needham Headquarters)
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