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For your reference, we have included the original job posting below.
A+ Computer Technician - Dallas. TX
Job Number:
24967163
Company Name:
CompUSA
Job Location:
Dallas, TX US
Job Category:
Information Technology
A+ Computer Technician - Dallas. TX
A+ Computer Technician - Dallas. TX Jun. 15, 2010 - Aug. 15, 2010 Location: Dallas, TX Salary Range: DOE Exempt/Non-Exempt: Non-Exempt Benefits: Medical, Dental, Life, 401K, STD, LTD, Vacation, etc... Employment Type: Full Time Department: Retail Description: The A+ Computer Technician is responsible for installing, maintaining, troubleshooting and upgrading computer hardware, software, personal computer networks, peripheral equipment and customer electronic mail systems; assesses user training needs and trains users in effective use of applications; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance to customers. Duties: Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. ? Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. ? Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. ? Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required. ? Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. ? Assists in instructing City staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. ? Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and, ? Performs other duties of a similar nature or level.
Qualifications: MUST BE A+ CERTIFIED TO BE CONSIDERED
Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
Knowledge of: (at entry)
? Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems. ? Functions, operations and technology related to City financial, business and administrative applications and related hardware and software. ? Current technology related to city applications, networks and telecommunications and the equipment and software required to maximize system support. ? Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals. ? Principles, practices, hardware and software related to the establishment and maintenance of LAN?s and WAN?s. ? Techniques for explaining technical concepts and procedures to non-technical users.
Skill in: (at entry)
? Installing, configuring and upgrading operating systems and software, using primarily standard financial, business and administrative application practices. ? Installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware. ? Monitoring the City?s LAN?s and WAN?s ? Troubleshooting and solving hardware and software problems. ? Instructing users on new or upgraded computer applications and hardware ? Using initiative and independent judgment within established guidelines and procedures ? Organizing own work, setting priorities and meeting critical time deadlines ? Communicating effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information.
