We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 82 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Raleigh, NC
Title : Level 2 Technical/Escalate Specialist Location : RTP, North Carolina Tax Term : W2, long term contract could go perm Pay Range : $24$28 Environment ...
Title : Senior Service Desk Support Specialist Location : RTP, North Carolina Tax Term : W2, long term contract could go perm Pay Range : $34$38 Environment ...
Type: Contract Location:Research Triangle Park, NC Duration: 12 months Start Date: January 2, 2012 Description: This position will involve analysis, design ...
value= Apply to job id=button1 name=button1 onClick= javascript:ApplyNow(); Job ID 86577BR Posting Title Analytical Specialist II/III/IV Protein Chemistry ...
For 25 years, Extron Electronics, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional A/V system products. Extron ...
We are currently seeking to fill a short term (approx. 6 month) assignment to provide Computer Systems Analysis Services. The selected candidate will work across ...
We are currently seeking a Desktop and Network Support Specialist for a contracttohire opportunity with our client in Raleigh. The position includes helping ...
Title: Associate Design Technician Location: USANCMorrisville Other Locations: KBR COMPANY INFORMATION When you become part of our team, your opportunities ...
value= Apply to job id=button1 name=button1 onClick= javascript:ApplyNow(); Job ID 85572BR Posting Title QA Specialist II Change Control Division Vaccines ...
Education: BS/BA Years of Experience: 1+ to 2 Years
More information about this job:
Overview:
Combining deep experience in federal government with expertise driving the latest innovative technology advancements, such as Cloud Computing, Apptis has been delivering mission critical IT and communication solutions to federal agencies for over 20 years. Apptis defines, optimizes, and implements IT solutions that help our clients achieve their mission. Proven. Trusted. Secure. Apptis is looking for an Associate Help Desk Specialist to join our team in Raleigh, North Carolina!
Responsibilities:
The Associate Help Desk Specialist will provide Tier 2 Service Desk support services to multiple component agencies.
* Looking for an individual that can do multiple roles and multi task on a self prioritized manner. * Working knowledge of basic standard software such as: MS Office suites, Adobe suites, Multiple Windows platforms, etc Proficiency with VMware or virtual environments * Ability to work a flexible schedule; work overtime as business needs dictate * Working schedule is shift work, either days or nights, 3 days on 11.5 hour shifts, then 3 days off, then 4 days on 11.5 hour shifts and then 4 days off * Working schedule consists of prime time hours but may include off-prime hours such as evenings, nights and/or weekends.
Requirements:
* 1 year Service Desk experience * Previous customer service/call center/ technical support experienced preferred * Work experience with Remote desktop takeover tools, Service Desk electronic ticketing formats (Remedy Specifically); * Any experience in NOC roles would be a beneficial. * Telephone or technical support experience preferred * MCP, MCDST or MCSE certification * MCP/MCSA/MCSE or Equivalent experience * MCP in Windows 200x Server Administration (This cert covers, permissions as well as user & group management) * Security + Certification or other non-Microsoft Certification Exchange Certification or Equivalent experience * Administration Certification or Equivalent Experience * Proficiency with MS 2003 or 2007, Unix, VMware or virtual environments * Self Motivated and Goal Oriented * Demonstrates strong listening, written and spoken communication skills * Ability to successfully complete training program * Ability to use computer systems * Ability to respond to and resolve customer inquires * Ability to follow procedural guidelines to respond to and /research customer questions * Ability to work overtime as business needs dictate * Ability to do data entry, with attention to accuracy in grammar, punctuation and spelling * Comfortable with reporting security violations – even if it is their friends doing the violating. * Able to document processes in step by step detail * Able to train other personnel effectively * Able to mentor other team members * Able to research issues encountered, etc. * Able/Willingness to pick up the phone and contact a SME for assistance when necessary * Able to “comply” with all of the little details necessary to ensure audit compliance is strictly adhered to * Able to work on projects * Able to attend meetings/communicate with the higher level customer present and handle him/herself professionally and leave the customer with a good impression * Client focused; committed to quality service. * Service oriented with excellent technical communication skills in dealing with clients and all support groups. * Excellent trouble shooting skills with ability to find / deliver / document solutions * Strong team player with ability to adapt to a changing work environment
The position will require obtaining asecret clearance, completing adrug screenand an additional background check.
Apptis offers a competitive benefits package, which includes excellent medical and dental benefits, and a 401k plan with matching.
Conditions of employment: All applicants receiving an offer of employment will be required to complete an Apptis application and sign a disclosure and authorization form for a background investigation. All offers of employment are contingent upon satisfactory completion of the Apptis background investigation which may include a criminal check, education and employment verifications and for some positions a credit check. In addition Apptis participates in the E-verify employment verification program.
Apptis is an equal opportunity employer committed to support family values, integrity in the workplace, and an entrepreneurial atmosphere.
U.S. Citizenship is required for most positions.
An Equal Opportunity Employer. M/F/D/V.
Apply for this job:
* Apply for this job online * Refer a Friend * Emailthis Opportunity to a Friend
