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For your reference, we have included the original job posting below.
Business Senior Analyst
Job Number:
25057752
Company Name:
Dell
Job Location:
Bangalore, IN
Job Category:
Information Technology
Business Senior Analyst
Title: Business Senior Analyst Location: IND-Bangalore
· Engage with international teams primarily thru remote means. · Clearly understand business needs and development requests. · Identify data owners / sources & liaise for access · Help convert raw data to usable and manageable information. · Use data to come up with intelligent and usable recommendations for business problems & issues. · Demonstrate Project Management skills: time/effort mgmt, making and keeping commitments, progress tracking and reporting. · Create & make presentations to explain problems, approach, solution and progress report to clients. · Identify opportunities for clients to make significant business impact thru projects. · Able to produce ancillary results that surprise and delight internal customers.
· Graduate from a recognized institute - Engineering background preferred. · Post qualification relevant work experience of 2 - 5 years preferably as an analyst or process lead with a reputed organization, preferably in the Contact Centre domain. · Business Acumen · Analytical skills & Problem Solving Ability · Communications & Presentation Skills · SLA adherence · Expert working knowledge of MS Excel & MS Power Point · Ability to deal with ambiguity with respect to final results and design work required to instantiate them · Command skills & Decision making in ambiguous situations · Intermediate understanding of Statistical Concepts, Tools · Project Management skills · Fundamental understanding of RDBMS, SQL & SAS · Good team player.
