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For your reference, we have included the original job posting below.
Business Support Analyst I
Job Number:
26732866
Company Name:
HSN
Job Location:
Roanoke, VA US
Job Categories:
Information Technology Transportation & Logistics
Business Support Analyst I
Overall responsibility for coordinating the implementation and management of the "MOVE" Warehouse Management System (WMS), Protrack Labor Management System (LMS) & HSN Manifest with Operations and the Information Technology groups, as well as other fulfillment related systems and processes, within the HSN Fulfillment Centers.
Responsibilities: * Evaluate business and system requirements for enterprise business application solutions. * Deliver new or modified business processes and software system enhancements and/or integration solutions. * Conduct and analyze business and information technology processes, physical processes and procedures, and prepare essential groundwork. * Identify customer requirements; track and document the development of these plans. * Make recommendations for necessary changes on projects that come from other departments. * Work with both business and IT for problem resolutions and suggestions. * Document the results of analysis activities using the appropriate templates or analysis tools. * Create, modify, and maintain procedures and reports using various report writing tools. * Participate in the definition, testing, training, implementation, and support of processes and systems. * Validate that HSN business processes and rules are being adhered to, and that development is meeting the requirements of the users. * Use analysis techniques to uncover business and system requirements. * Document the results of analysis activities using the appropriate templates or analysis tools. * Identify areas of potential business risk and communicate these to the business. * Play the lead role for projects of low to medium complexity; define the scope and manage the timelines and goals of the project. * Interact internally to determine involvement, requirements, analysis and interfaces with the users.
Requirements:
Requirements: * Bachelor's degree preferred in one of the following areas: information technology, finance, computer science or related (or equivalent work history). * 1 to 2 years of related/progressive experience. * Experience in an Operations/Fulfillment environment strongly preferred. * Knowledge and experience in gathering requirements, functional design, and working with business processes. * Ability to work in technical environments that use SQL, UNIX, Oracle and other business related systems. * Ability to work with warehouse management systems, order management systems, logistics systems, LMS and other business related applications. * Process and systems oriented; self-motivated learner who enjoys working with new tools. * Ability to perform with a moderate level of guidance and direction. * Ability to solve a range of straightforward problems and analyze possible solutions using standard procedures.
