Business Systems Analyst
Business Systems Analyst-1210191
Description
Equal Opportunity Employer
The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (Associated) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.
The Business Systems Analyst assumes direct responsibility to plan, design, develop and deploy efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem - solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.
The systems analyst role requires an individual who has depth and breadth within several of the following discplines: Technology, project management, systems development life cycle and customer service.
KEY RESULT AREAS
1. Logical Problem Solving
2. Manage Application Life Cycle
3. Recommend & Steer Positive Business Changes
4. Documentation
5. Communications
JOB ACCOUNTABILITIES
Technical:
Research, recommend, plan, design, and deploy new and existing application enhancements to support key business requirements.
Develop project cost and benefit estimates.
Develop and execute formal application test plans that fully test all business requirements using established testing methodology. Utilize automated testing tools when appropriate to allow more efficient regression testing.
Assist Vendor Management with contract reviews.
Technical Support:
Identify and quickly resolve business application issues by performing a root cause analysis to ensure that any problems that develop are not going to reoccur.
Proactively develops communication with vendor support and vendor documentation to ensure our knowledge of vendor identified issues and releases and partner with them to ensure adherence to our change control and testing standards.
Fully document and continue with ongoing tracking of outstanding issues or focus group enhancement requests.
Communication/Personal Development:
Provide accurate time accounting on support and project activities to ensure accurate statistical reporting that can help support the value that IT brings to our customers.
Ensure compatibility and interoperability of application enhancements by staying current with industry best practices to ensure the integrity of the production environment
Follow internal project management methodology by adhering to documentation, peer review guidelines, and production change control processes when implementing application enhancements and maintenance to ensure a stable production environment.
Complete appropriate application support documentation including system models, specifications, diagrams, charts as well as Help Desk knowledgebase entries to ensure that everyone is able to support our customers effectively.
Gather application level performance data for monthly SLA reviews to measure performance.
Ensure completion of all regulatory documentation such as sensitivity, criticality and security baseline information.
Business Partnership:
Automate business application functions through businessline partnerships and ongoing communications along with review and analysis of individual business functions always looking out for possible process improvements.
Provide business alignment through regular end user meetings to define business requirements and system goals
Qualifications
The ideal candidate will possess a Bachelor's Degree and have a minimum of 10 years of experience working with commercial loans and commercial loan systems.
Minimum Education: Bachelors Degree or equivalent experience in the financial services industry.
Preferred Education: Bachelors Degree or equivalent experience in the financial services industry.
Minimum Experience: 10 years working in the financial services industry
Preferred Experience: More than 10 years of experience using and/or supporting financial services systems
Job: Information Technology
Schedule: Full-time
Shift: Day Job
Primary Location: Wisconsin-Green Bay
Work Locations: GREEN BAY (HOLMGREN WAY)
2870 Holmgren Way
Green Bay 54304
