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For your reference, we have included the original job posting below.
Careers
Job Number:
37012619
Company Name:
Aspect Software, Inc.
Job Location:
Singapore, SG
Job Category:
Information Technology
Careers
Careers
Contract - Business Analyst
Req. #: 2011-4342 Posted Date: 9/4/2011
Location: SG-Singapore Physical Work Location: Company Facility
Category: Professional Services Years Relevant Experience: 8+
Job Classification: Contractor More information about this job: Overview: Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center. Aspect provides IT consulting, integration services and business applications. For more information, visit . Follow Aspect on Twitter at />Job Description:
Business Analyst Consultant
Focusing on customer business requirement Analysis and consulting, product will be outbount (ALM) and workforce optimization. Application centric and preform discovery, requirement gathering, functional specifications, gap workshops, etc.
Have basic understanding of contact center industry, advance list management, quality management and workforce management.
Understand how list management can help to create efficient campaings, improve the processing and numbering plans and contact filtering.
Know how to analyze the business scenario, plan and provide the recommendation to the customer.
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