We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 339 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Washington, DC
Communication is the heartbeat of any Army National Guard unit. By joining the Army National Guard as a Signal Support Systems Specialist, you will keep the ...
Participates as a member of an Information Technology (IT) technical team or teams. May lead a small team of support engineers or application. Independently ...
The Computer EndUser Support Tech resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, and other information ...
Northrop Grumman Technical Services is seeking a skilled Field/Operations Support Manager to join our team of qualified and diverse individuals. The candidate ...
** This is a Contract to Hire Position (TemptoPerm)** Major Client is looking for a Bilingual (French and English) Technical Support Specialist for their ...
Amazon.com has built a reputation for excellence with most recent examples being named #5 most admired company in the US, #2 most innovative, and # 1 in Customer ...
Typically four or more years experience in television, working in I.T. client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot ...
OVERVIEWRequires a proven IT service provider with experience in open source and CommercialOfftheshelf (COTS) platforms to build a pilot using an enterprise ...
We're looking for dedicated and driven software developers to turn vision into reality as we lead the way on a variety of innovative technologies and projects. ...
For your reference, we have included the original job posting below.
Client Support Engineer-Functional
Job Number:
25939054
Company Name:
Blackboard
Job Location:
Washington, DC US
Job Category:
Information Technology
Client Support Engineer-Functional
Client Support Engineer-Functional Tracking Code 101924 Job Description
RESPONSIBiLITIES:
* Provide mutli-level troubleshooting and technical support to Tier 1 Technical Support Engineers via phone and email * Work closely with new/existing external customers on more complex technical issues as well as act as interface between clients and product development/engineering/third party vendors * Work closely with Product Development and implementation teams to resolve client issues * Fault reproduction and troubleshooting, system characterization and analysis, root cause analysis of product issues, bug tracking and resolution * Draft, review, and issue product bugs/fixes into the Knowledge Base Open Case(s) using client ticket tracking system. * Represent Client Support department in various product meetings or reviews, with both internal product management teams as well as external clients * Manage technical contributions of other engineers assigned to the project and provide cross-training to other client support engineers
Required Experience
REQUIRED SKILLS:
* Proficiency in programming in an Object Oriented language, preferably Java * Proficient with multiple computer operating systems - UNIX/Linux and Windows * Experience with configuring multi-node environments which run Enterprise level applications. * Proven ability to configure and maintain a Load Balanced environment. * Extensive experience with overall Application Server maintenance including Operating System installs and upgrades. * Successful completion of courses covering or have work experience with the following: * Object Oriented programming * Data Structures * Analysis and Design of Algorithms * Knowledge, exposure, and/or experience through academic or professional work in the following: * Software Engineering Principles * Database Design * Web application development (preferably in Java/JEE) * Excellent analytical and problem solving skills. * Excellent interpersonal skills and ability to work in teams * Exceptional listening, written and verbal skills * Hold a B.S. in Computer Science or related area of study and be eligible to work in the U.S.
DESIRED SKILLS:
* Functional working experience using Web-Based Enterprise applications * Working experience using the Blackboard Learning System as a System Administrator, Instructor, and/or Student. * Data networking knowledge to include routers, configuration, and operation. * Familiarity with maintaining Application Servers in a Java application environment. * UNIX and Windows NT administration skills * Basic knowledge of web technologies (HTML, CSS, Javascript, HTTP) * Struts, Tomcat and Weblogic a plus
At Blackboard we encourage employee's to continually learn and develop their career and this role will allow you to focus on developing your Java proficiency. We will work with employees in this position to develop a path to a Software Development position in 24 months or more. Job Location Washington, DC, US. Position Type Full-Time/Regular
