Communications Specialist 4\5
This position is responsible for developing and executing integrated, results-oriented communications strategies and tactics that explain the Boeing Shared Services Group Supplier Management organizations vision, goals, strategies, objectives, key activities and process improvements to its employees, internal stakeholders, external suppliers and news media in an easy-to-understand and effective manner.
Experience in communicating organizational change/transformation is a critical requirement for success in this position. This position also requires critical thinking; strong planning, writing and editing skills; meticulous attention to detail; and the ability to build positive, productive relationships with a wide range of leaders, business partners and Communications colleagues across the company.
The successful candidate will work closely with the Supplier Management leader and leadership team to proactively provide advice, counsel and support on the use of internal communications to achieve their business objectives and goals.
The successful candidate also will apply a sound understanding of communications principles and approaches in creating plans that inform and educate stakeholder audiences about a wide range of Supplier Management issues.
He or she will demonstrate strong project management skills in leading the implementation of those plans, a role that includes establishing priorities, schedules and work flows; assigning roles; occasionally leading teams; maintaining quality standards; coordinating supplier publicity requests; managing a complex internal review process; and measuring results.
And he or she will identify and capitalize on opportunities to integrate activities with other employee communications activities and initiatives using a variety of media and creative communications approaches.
Competencies
General• Communication
Consistently clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Consistently frames even complex messages in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used; attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow project leads and other internal employees in effective communication techniques.
• Customer Focus
Makes customers and their needs a primary focus of one's actions as a project team leader; develops and sustains productive customer relationships as they relate to project team leadership responsibilities; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to customers to build their understanding of issues and capabilities; considers how project level actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists other project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Gaining Commitment
Describes expectations, goals, requests, or future states in a way that provides clarity and excites interest. Proactively seeks, gives, and summarizes information; consistently ensures that the situation/issue at hand is understood. Presents own ideas; seeks and develops suggestions of others; consistently makes procedural suggestions. Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement with fellow project leads, other internal employees, and customers; persists by using different approaches as needed to gain commitment. Summarizes outcomes of discussions and establishes next steps if needed; consistently and proactively establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Initiating Action
Consistently takes immediate action when confronted with a problem or when made aware of a situation in own or other work area. Consistently implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action. Consistently takes action that goes well beyond job requirements in order to achieve the objectives of the organization.
• Managing Work
Consistently identifies highly critical and less critical activities and tasks amidst a large number of competing demands; adjusts priorities when appropriate. Consistently ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Consistently takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
• Work Standards
Consistently establishes expert criteria and/or work procedures to achieve a high level of quality, productivity, or service. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate. Provides encouragement and support to others in accepting responsibility; does not accept others' denial of responsibility without questioning.
Technical• Communications Planning
Basic - Ability to create and implement complex communications plans, strategies, and tactics for a broad range of high visibility issues.
Preferred - Ability to lead and mentor others in the creation and implementation of communication plans, strategies, and tactics for a broad range of high visibility issues.
Basic Qualifications For ConsiderationDo you have experience working closely with senior executives to proactively provide advice, counsel and support them on the use of internal communications to achieve their business objectives and goals?
Do you have experience applying an understanding of communications principles and approaches in creating plans that inform and educate stakeholder audiences about a wide range of supplier management or key business issues?
Do you have experience in project management, leading the implementation of communications plans, establishing priorities, schedules and work flows; assigning roles; occasionally leading teams; maintaining quality standards; coordinating supplier publicity requests; managing a complex internal review process; and measuring results?
Typical Education/Experience
Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience. Level 5 - Bachelor's degree and typically 15 or more years' related work experience, a Master's degree and typically 13 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
Education - Bachelor's degree and 10 or more years of work experience in communications, or a Master's degree with 6 years or more of experience in communications. Additional Criteria - Position is based in Seattle and reports to SSG Communications director. Must demonstrate ability to work independently with very little oversight; make decisions that could ultimately impact the company's reputation; think proactively and work collaboratively.
- Business Unit Shared Services
- Division Program Communications
- Program Program Communications
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/13/2012
