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Enjoy working with talented and creative people who will challenge you to new levels? Come join the Avnet team and take your career to new heights!
Avnet Inc. (NYSE:AVT) a fortune 500 Company is one of the largest distributors of electronic components computer products and embedded technology serving customers in more than 70 countries worldwide. Avnet accelerates its partners success by connecting the worlds leading technology suppliers with a broad base of more than 100000 customers and providing cost-effective value-added services and solutions.
Job Purpose: Under general supervision monitors and operates multiple mainframe and
open system platforms.
Primary Duties and Responsibilities: * Performs computer system support and utilizes various computer systems software on a daily basis. * Ensures global system availability meeting all service level agreements * Provides first level support to all Avnet customers. Communicates effectively with users and initiates problem resolution including timely escalation of problems to programmer/analysts data center management technical support and vendors. * Compiles and documents operational statistics required by senior management. * Maintains documentation and tools necessary to perform this job function. * Operates multiple hardware systems. * Monitors environmental systems for multiple facilities via SiteScan. * Provides Help Desk support primarily during off-shift hours. * Imparts training and assistance as needed. * Ensures proper turnover between shifts.
Knowledge and Skill: * Requires basic JCL and basic Unix/Linux skills. * Requires intermediate PC and office software skills. * Requires ability to read write and understand verbal and written instructions. * Requires effective oral and written communications skills.
Work Experience Requirements: Requires 1 year of related experience.
Education Requirements: Requires a high school diploma or equivalent. Prefer A+ and/or Net+ Certification.
Distinguishing Characteristics: Network cabling experience is preferred.
Our compensation and benefits package includes a competitive wage or salary medical dental vision life insurance paid holidays paid vacation days and 401(k). We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
