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For your reference, we have included the original job posting below.
Computer Support Specialist Sr
Job Number:
41011359
Company Name:
Lockheed Martin
Job Location:
FAIRFAX, VA US
Job Category:
Information Technology
Computer Support Specialist Sr
Req ID 221851BR Industry Job Title Computer Support Specialist Sr Standard Job Code/Title E1993:Systems Administrator Sr Required skills -Outstanding customer service and IT support skills -Knowledge of Windows PC and server configuration and integration -Knowledge of TCP/IP networking -Commitment to excellence and high standards -Strong organizational skills; able to manage priorities and workflow -Experience in troubleshooting Application, OS and hardware issues -Ability to work independently and as a member of various teams and committees -Ability to understand and follow written and verbal instructions -Acute attention to detail - Excellent oral and written communication skills Desired skills -Knowledge of Active Directory -Knowledge of Remote Access, SMS, and Anti-virus -Experience in Support ticketing systems Lotus Notes administration Specific Job Description The Support Specialist will function as a Close Support, Access Administrator, Application and Operating System Support Technician supporting end-users with COTS, GOTS and custom applications as well as operating system and network connectivity issues. The Support Specialist will also troubleshoot and resolve incidents relating to this technology in a timely and accurate fashion, and provide end user training where required. Responsibilities: -Provide technical and software support to end-users -Provide technical assistance and training to end-users where required -Assist the client in solving computer-related and networking issues -Troubleshoot problem areas in a timely and accurate fashion Standard Job Description Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocate mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources. Security Clearance TS/SCI w/Poly Typical Minimums Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Masters degree. Considered career, or journey, level. LMCareers Business Unit ESS0160 IS&GS-NATIONAL (S8200) Business Area Info Systems & Global Sol Program P517 Department 6355024:IT Programs_OS Job Class Information Technology Job Category Experienced Professional State Virginia Relocation Available No Work Schedule STANDARD-Mon-Fri/8 hours a day Req Type Task Order/IDIQ Direct/Indirect Direct Shift First
