We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 1,843 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Washington, DC
Description This position is a handson technical/section lead position that manages both help desk and projectoriented requirements. Supervision of an established ...
Description The Navy Division is looking for an experienced Project Analyst with a strong DoD contracts and technical background to provide programmatic support ...
Understands technical requirements, relevant stateoftheart technology for the program, and customer specifications and compliance documents. Conveys requirements ...
**This position requires an ACTIVE SECRET level security clearance to even be considered. If you do NOT possess at least that first requirement, PLEASE DO NOT ...
Communication is the heartbeat of any Army National Guard unit. By joining the Army National Guard as a Signal Support Systems Specialist, you will keep the ...
Description Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Duties include activity and ...
Lead functional sub teams to successfully refine, build/configure, test, implement, and sustain using Oracle E Business Suite in a military and civilian personnel ...
Participates as a member of an Information Technology (IT) technical team or teams. May lead a small team of support engineers or application. Independently ...
Sunrise Senior Living in McLean, VA is seeking a Senior Business Analyst (OBIEE). DUTIES: Designing and developing the enterprise Business Intelligence for ...
WellPoint is the nation's leading health benefits company serving the needs of approximately 28 million medical members nationwide. The System Quality Assurance ...
For your reference, we have included the original job posting below.
Computer Technical Support Analyst
Job Number:
25547748
Company Name:
USfalcon, Inc.
Job Location:
Washington, DC US
Job Category:
Information Technology
Computer Technical Support Analyst
Computer Technical Support Analyst
Location Washington, DC
Job Description and Requirements: USfalcon recognized as one of the fastest growing, privately held companies in the United States, is seeking a Computer Technical Support Analyst to work out of Washington, DC.
This position is contingent upon award of contract.
Requirements: - Bachelor's degree from an accredited institution in a related discipline and 2 years help desk or technical support experience; or no experience required with a related Masters degree; or 16 years related experience required if candidate does not have a bachelor's degree. - Final SECRET security clearance. - One (1) of the following : A+, Network +, Security + - Expereince with Microsoft Vista. - Experience with Microsoft Office 2007. - Experience with installation of Network Printers.
Preferred Qualifications: - Demonstrated effective communication skills, both written & verbal. - Detail oriented with the ability to work in fast-paced, team-oriented environment, illustrated by previous related professional level experience. - Demonstrated experience with end user application support. - Demonstrated experience with Blackberries. - Demonstrated problem solving skills. - Proven excellent technical and analytical skills, demonstrated through previous related work experience with PC hardware and software. - Demonstrated excellent organizational skills. - Demonstrated ability to manage stressful situations in a calm, courteous and efficient manner. - Previous service desk supervisory experience. - Experience with DoD computer systems and tools. - Demonstrated skill in preparation of procedural documentation. - Demonstrated experience with remote support operations. - Software distribution experience. - Familiarization with troubleshooting CAC cards.
Duties: - Apply excellent working knowledge of PC software and hardware. - Provide direct support to end users by supporting "how to" questions, troubleshooting, diagnosing and resolving issues in response to customer reported incidents. - Improve the MS-Office applications support capabilities by coaching and developing members of the remote desktop support team and by participating in the development and training of the level 1 analysts for first contact resolutions. - Establish and enforcing policies and procedures in order to meet service level agreements for problem resolution. - Analyze team performance of support activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems. - Report metrics and statistics on team performance. - Responsible for learning and applying new technologies as necessary. - Provide technical, operations, and training support to users of company's personal computers either by telephone or on-site relative to desktop hardware and software packages. - Perform hardware diagnostics and coordinates repairs. - Assists in planning and designing personal computer support systems. - Act as liaison for data transfer systems design and implementation. - Install and tests personal computers, printers, and other peripherals; configures operating system, shrink-wrap programs, and applications software programs. - Develop reports and databases. - Provide technical support for personal computers. - Additional duties as assigned.
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; SECRET, TS, or TS/SCI clearance is required.
About the Company: USfalcon Inc provides integrated technology solutions worldwide to Department of Defense clients in the areas of C4ISR Operations, Aerospace mission support, Engineering, Information Technology, Logistics and Training. It has been recognized as one of the fastest growing privately held companies in the United States. USfalcon has offices in Morrisville, NC, Shrewsbury, NJ, Lowell, MA, Colorado Springs, CO and Huntsville, AL. For more information, visit the website at .
