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For your reference, we have included the original job posting below.




Configuration Management Applications Specialist/BMC Atrium and Remedy ITSM


Job Number:21001620
Company Name:General Dynamics
Job Location:Needham, MA US
Job Categories:Engineering & Architecture
Information Technology
 

Configuration Management Applications Specialist/BMC Atrium and Remedy ITSM

Job Title Configuration Management Applications Specialist/BMC Atrium and Remedy ITSM
Job ID Number 158584
Company General Dynamics Information Technology
Location Needham, MA
Job Category Information Technology
Job Description General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With 16,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs.
Design, Install, configure and implement BMC Atrium and Remedy 7.5 ITSM ( Must have hands-on experience in the Change, Configuration and Asset Management Modules)
Gather business change processes/workflows from Change Manager, analyze and implement the processes/workflows into BMC Remedy Change Management System.
Work with peers to create high level, technical and integration design, implement overall management solutions, and emerge them into Enterprise Management design and solutions.
Customize Configuration Management and CMDB by integrating with 3rd party applications, such as MS SCCM, Cisco LMS, IBM TADDM, SNMP Management Servers, SQL databases, etc.
Develop and implement automations based on overall Enterprise Management and customer's requirements.
Prepare and present reports based on change, configuration, HW/SW inventory and Asset Management requirements.
Document BMC Remedy ITSM design, installations, configuration, and implementation procedures.

. in Computer Engineering / Science or equivalent with 8 years of experience in the IT field.

Essential Qualifications:
5 - 7 years of BMC Remedy, Atrium CMDB administration including software installation, configuration, patching and license management.
3 years of experience in developing Remedy workflows
5 - 7 years of Remedy Administration to include software installation/patching and license management
3 years experience utilizing one of the following or similar scripting languages: Perl, Bash/Ksh/Borne/C shell, Python, JavaScript, VBScript, Jscript.
3 years experience in integrating Remedy and Atrium CMDB with other third party applications
Desired Qualifications:
Remedy Approved Consultant (RAC) or Remedy Skilled Professional (RSP)
ITIL certifications
Experience with Enterprise or Network Management Applications, such as, IBM Tivoli, CA Unicenter, HP Openview or EMC Smarts.
Experience with IBM Tivoli TADDM or other Similar Discovery Mapping Tools
Experience with Microsoft SCCM or Altirus
Experience with Cisco LMS

This is an excellent opportunity to be part of a strong group working on a key and very visible company initiative.
Active DoD Secret Clearance or be eligible to acquire a Secret Clearance.
Position is based in Needham, MA. Travel requirements are 25% or greater to Continental US locations. Primarily to Montgomery, AL and Lackland AFB, TX.


Apply Online Directly with General Dynamics Information Technology