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DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we ve been the ideal workplace for ...
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Personal Trainer Bally Total Fitness Back to Search Form Details Location: CO Lakewood Job Type: Health Care Sales Training Base Pay: N/A Required Education: ...
For your reference, we have included the original job posting below.
CSC Trainer
Job Number:
38932786
Company Name:
DishNetwork
Job Location:
Thornton, CO US
Job Categories:
Customer Service Clerical & Administrative
CSC Trainer
DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we've been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn't enough. Our Fortune 200 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus. Come explore the big picture with us!
Our 11 U.S.-based Customer Service Centers provide award-winning, world-class customer service to millions of customers, 24-hours a day, 7-days a week. Our Customer Service Representatives strive to consistently delight our customers by providing them with quality experiences.
Trainers develop, plan, coordinate, and deliver training and development programs designed to meet organizational needs for staff level employees. He/She is accountable for the progression of the staff in meeting and exceeding customer expectations and workmanship.
Participates in needs analyses studies to assist Training Managers on the training needs within organization.
Partners with management to identify specific work situations and skills requiring employee improvement, such as, better understanding of policies, procedures, regulations, technologies and human relations.
Formulates teaching outline and determines instructional methods such as individual education, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
Selects teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials.
Executes testing and evaluation procedures to be used at completion of courses.
Conducts training sessions covering specified areas such as, on-the-job training, use of computers and software, customer service, sales techniques, health and safety practices, public relations, refresher training, promotional development, upgrading, and leadership development.
Tests trainees to measure progress and to evaluate effectiveness of education program(s).
Reports on progress of employees under guidance during training periods.
Revises design of training curriculum and methods to improvement effectiveness.
Travel is required.
Bachelor's degree from four-year college or university or two year of related experience; and one year of related experience and/or training; or equivalent combination of education and experience.
