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Listed below are the top 10 out of 1,560 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Gaithersburg, MD
 
 

Feb 12

AT&T - STAFFORD, VA US

Description This position is a handson technical/section lead position that manages both help desk and projectoriented requirements. Supervision of an established ...

Feb 12

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Jan 20

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AT&T - ARLINGTON, VA US

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Confidential Company - Leesburg, VA Us

Lead functional sub teams to successfully refine, build/configure, test, implement, and sustain using Oracle E Business Suite in a military and civilian personnel ...

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Confidential Company - Arlington, VA Us

Participates as a member of an Information Technology (IT) technical team or teams. May lead a small team of support engineers or application. Independently ...

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Sunrise Senior Living - McLean, VA US

Sunrise Senior Living in McLean, VA is seeking a Senior Business Analyst (OBIEE). DUTIES: Designing and developing the enterprise Business Intelligence for ...

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WellPoint - Alexandria, VA US

WellPoint is the nation's leading health benefits company serving the needs of approximately 28 million medical members nationwide. The System Quality Assurance ...
 

To view more listings click here to search Technology Jobs in Gaithersburg, MD


For your reference, we have included the original job posting below.


Customer Support Analyst - Bilingual

Job Number:26846356
Company Name:Altek Information Technology, Inc
Job Location:Gaithersburg, MD US
Job Category:Information Technology
 

Customer Support Analyst - Bilingual
Title: Customer Support Analyst - Bilingual Skills: Customer Support, Bilingual, Desktop Support, Windows, A+ Date: 8-24-2010 Description: ALTEK Information Technology Inc. is currently recruiting for: Customer Support Analyst - Bilingual Responsible for Tier 1 and 2 software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. * Microsoft Windows XP OS * General PC/laptop troubleshooting * General computer networking knowledge * Excellent oral and technical written communication skills * Good working knowledge of Microsoft Office Suite * Excellent customer service skills * Experience with technical troubleshooting * Fluent in Spanish * Preferred candidates will have good overall knowledge of MSSC technical support structure and the dynamics between partner groups * A+ / Net+ certification or the ability to show same level of proficiency * Desktop or Networking Technical support experience * Self starter who can work with minimum supervision, within guidelines ***For immediate consideration PLEASE apply directly to this posting with your most up-to-date resume with (8128-CS) in subject line of your email. You may also send your resume to: ALTEK Information Technology Inc. Recruiting Department at recruiting@ with (8128-CS) in subject line of your email. Candidates may call x105 after sending a resume to speak to a recruiter ALTEK Information Technology, Inc 241 East 4th St # 205 Frederick, MD 21701 Phone: Fax: Web: Rate Job Positive Neutral Negative Misrepresented job Pays below market level Not a real job Position no longer available Other Please Provide an Explanation (400 character limit) Security For security purposes, please enter the characters seen to the left in the text field below before submitting. Email to a Friend Apply Now Feedback | Help | About Us | RSS | Advertising | Privacy Statement | Work at Dice Copyright ©1990 - 2010 Dice. All rights reserved. Use of this site is subject to certain Terms and Conditions .