Data Center Director - Strategic Solutions

Data Center Director - Strategic Solutions

Global WorkPlace Solutions Johnson Controls Global WorkPlace Solutions (GWS) is a leading provider of facilities and commercial real estate management for many of the worlds largest companies. We create business advantage for our customers through tailored solutions that optimize their real estate and energy performance while reducing total occupancy costs. Our 20,000 employees have delivered over $3 billion in savings for our customers since 2000 and ensure the business continuity for the 1.5 billion square feet of real estate that we manage in more than 75 countries.

We are searching for a Data Center Director who has the ability to manage a P&L, understands the critical pieces of the data center and willing to use their sales, client relationship, continuous improvement, and results driven personality to improve our clients Data Centers.  If you like to influence others, have high levels of responsibility and want to use your entrepreneurial spirit to create business solutions then we have the opportunity for you.  Although we are targeting New York, we can consider candidates in North Carolina or Philly.

Purpose: 

Managing the infrastructure of our customers data centers is a core value proposition in the technology vertical market.   Our current footprint, track record and relationship with major customers in this space provides a competitive advantage to GWS in the market place.  
This position will be on point to lead that transformation internally and externally.  That transformation will consist of the following areas - governance model, very high standards of operational excellence, strategic planning, marketing & communications, successful realignment of the organization, development of commercial models, development of a SODC product road map and people management.  Finally this position will operate globally driving the transformation in a collaborative way with every region and all key accounts impacted.   It will be important this transformation has a positive impact on our current business model and is seen as positive advance in our capabilities internally and externally.
 
Responsibilities:
 
Governance:  Establishment of the key business processes that ensure we meet the following objectives:
o    Alignment and connection with Global CE initiative
o    Strong processes around resolution of escalations, root cause analysis and overall operational excellence
o    Alignment with GWS account management - specifically with integrated accounts. Alignment relates to internal as well as external coordination. 
o    Establish of best in class governance model which demonstrates our leadership in this area in the market place
 
Transformation:  This role is directly accountable to ensure we are success in this transformation of our current business model.   Success will be measured on the end result but also how it was accomplished.  Ensuring buy in from all stake holders will generate an outcome that is long lasting.  This person will be responsible for the tone and change management approach to this transformation.   Including the external marketing & communications of this change to the market place.  Specifically working to develop our value proposition and  developing new channels of communications with the end result of positioning us a market place leader.
 
Strategic Planning:  Developing & setting short and long term strategies for the SODC business.  This will include establishing target markets, product road maps, benchmarking the market place overall.  This responsibility is all about proactive planning to maintain our competitive advantage.  Looking ahead, understanding where the market place is going and being several steps ahead in terms of our capabilities and performance.
 
Operational Excellence:   Accountable for overall leadership of operational excellence.  This area is a top priority for this leadership position.  They must put in place operational procedures, processes, measurements and people that ensure we deliver to a very high standard which maintains our competitive advantage and establishes us as a leader without doubt.  That includes best practice sharing and assurance that our standards and performance exceed the market place.
 
Product roadmap:  A key component of success will be the development and execution of a product road map directly supporting this area of business.  The developments in the market place around technology solutions and service offering is changing quickly.  This role will be accountable for establishing our product road and then working within our enterpris...