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For your reference, we have included the original job posting below.
Desktop Support Analyst
Job Number:
21331446
Company Name:
CTG
Job Location:
South/Charleston, SC US
Job Category:
Information Technology
Desktop Support Analyst
Desktop Support Analyst CTG Job ID 162518 Update Date 9/14/2009 Position Location South Carolina-South/Charleston Percent Travel
Position Details
* A+ Certification required. * Configures and installs software for IT users' desktops and laptops. * Involved in the installation and rollout of new software packages, upgrades and new desktop hardware. * Maintains desktop software and hardware; supports mobile workforce. * Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems. * Troubleshoots problems using scripts and checklists as guides. * Escalates to Tier 3 support when necessary. * Documents problems and resolutions. * May perform end-user training. * Strong customer service skills are important in this position. * Participates in the testing and evaluation of new desktop packages and implements prototypes.
Before you apply...
To apply click the link below and complete a simple 3-step process. * Create a profile or log in if you already have a profile. We only require a few important fields (e.g. name, email address, and resume). Additional fields are available if you would like to provide more information. * You can attach a Cover Letter to explain why you would be a good fit for this position. * Depending on the position you apply for, you may be asked to answer additional questions related to your application for that position.
EEO Statement
CTG supports the principles and spirit of Equal Employment Opportunity and promotes the recruitment, selection, placement, promotion, transfer, and release of individuals without regard to race, religion, color, national origin, sex, age, disability, marital or veteran status, or any other discriminatory factors as required by law. You may be prompted to complete a voluntary self-disclosure form after you apply for this job. Information you provide is not available to anyone involved in the selection or hiring process. Failure to complete this form will not negatively impact your application.