Techcareers - IT Jobs and Engineering Jobs
IT Jobs, Engineering Jobs and
Career Resources for IT
HOME | SEARCH JOBS | POST RESUME | ARTICLES & BLOGS | CAREER RESOURCES | MY ACCOUNT
EMPLOYERS: HOME | POST JOBS
 
Radius 40 milesradius arrow
Alert Me

We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.


Listed below are the top 10 out of 598 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Alpharetta, GA
 
 

Jan 20

Macy's - Johns Creek, GA US

Overview: A top level technical contributor in the operational support of multitiered, customerfacing, highly trafficked ecommerce system with strong business ...

Feb 8

DishNetwork - Suwanee, GA US

DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we ve been the ideal workplace for ...

Jan 7

Macy's - Johns Creek, GA US

Overview: Under general direction, with a comprehensive understanding of Macys business systems and processes and in depth knowledge of all facets of the Macys ...

Jan 18

Verizon Wireless - Alpharetta, GA US

3 yrs of of Java/J2EE and Java compliation. Proficient with ANT, Perl and Unix shell scripting. Proficieny with any SCM tool, AccuRev is a plus. Working knowledge ...

Dec 24

Macy's - Johns Creek, GA US

Overview: Acts independently with minimal direction to design and extend a stable production infrastructure allowing for flexibility while maintaining a secure ...

Dec 25

Macy's - Johns Creek, GA US

OVERVIEW: Acts independently with minimal direction to design and extend a stable production infrastructure allowing for flexibility while maintaining a secure ...

Feb 3

Macy's - Johns Creek, GA US

Overview : An experienced technical contributor in the eCommerce Infrastructure Project Delivery organization who has eCommerce system expertise with infrastructure ...

Feb 6

Lan Wan Professional - Atlanta, GA US

The information technology industry is heating up again. There is currently a high volume of LAN/WAN positions and not enough qualified candidates. In fact, ...

Feb 6

Confidential Company - Atlanta, GA Us

Description May consider applicants who reside (and will remain) in locations other than those listed. Deliver the highest level (Tier3) of network technical ...

Feb 6

Confidential Company - Atlanta, GA Us

Description May consider applicants who reside (and will remain) in locations other than those listed. Deliver the highest level (Tier3) of network technical ...
 

To view more listings click here to search Technology Jobs in Alpharetta, GA


For your reference, we have included the original job posting below.


Desktop Support Engineer (#9759-28-MH1423)

Job Number:26839780
Company Name:Thompson Technologies
Job Location:Alpharetta, GA US
Job Category:Information Technology
 

Desktop Support Engineer (#9759-28-MH1423)
Title: Desktop Support Engineer (#9759-28-MH1423) Skills: Desktop Support Date: 8-23-2010 Description: Thompson Technologies is seeking a Desktop Suppor Engineer for a permanent position in the perimeter are of Atlanta, GA. We are looking for a dynamic individual interested in joining a customer focused IT team. The Service Desk Technician is responsible for supporting both internal and external customers, incident management and reporting, adherence to SLAs, interfacing with users and management across all levels, setting outstanding customer service expectations, timely communication, root-cause analysis, and frequent statistical performance monitoring and reporting. This individual must be an excellent communicator, leader, decision-maker, coordinator of critical issues and driver of solutions who excels in a fast-paced environment and provides unparalleled support to the business units. Core Responsibilities Installs and supports desktop PC's, laptops, printers, etc. (Dell, HP) Identifies, diagnoses, and resolves problems for 480+ users across 3 locations; communicates solutions to end-users. Builds, images, delivers, tags, installs, and assists in the configuration of end-user PC desktop hardware, printers, software and peripherals. Install and troubleshoot all end-user Microsoft Operating Systems and suite of applications. (Windows XP, 7, Office 2003/2007); support in-house written applications. Liaison with vendor support for hardware and software as needed. Support/troubleshoot Cisco VPN and Broadband wireless and air-card connections Blackberry/iPhone mobile support. Other Responsibilities could include: Responsible for providing technology support for help desk calls. Enter calls into tracking system, prioritize calls, evaluate calls, resolve calls and escalate calls as required, follow-up with customers. Management, prioritization and dispatch of incoming Service Desk tickets with minimal supervision. Daily inspection and monitoring of the onsite data center and collocation data center for potential Service Disruptions. Qualifications and Experience Minimum of 2-3 years of experience working in a Help Desk/Service Desk environment. Strong written and verbal communication skills and effective interpersonal skills. Ability to write clear instructions and document processes. Bachelor's degree in Computer Science or Information Systems, or relevant IT experience is preferred. Certifications (preferred but not required) : ITIL, MCP or A+ ITIL experience is strongly preferred. Please send resumes to Brad at Thompson Technologies has been named several times as one of the fastest-growing companies in the country by Inc. 500. We have recently been selected as one of Atlanta's 50 fastest growing companies by the Atlanta Business Chronicle! Our growth is due mainly to a partnering approach with our Clients. We are focused on making Clients successful, and we do it with honesty and integrity. Thompson Technologies, Inc 114 Townpark Drive Suite 100 Kennesaw, GA 30144 Phone: Fax: Web: Rate Job Positive Neutral Negative Misrepresented job Pays below market level Not a real job Position no longer available Other Please Provide an Explanation (400 character limit) Security For security purposes, please enter the characters seen to the left in the text field below before submitting. Email to a Friend Apply Now Feedback | Help | About Us | RSS | Advertising | Privacy Statement | Work at Dice Copyright ©1990 - 2010 Dice. All rights reserved. Use of this site is subject to certain Terms and Conditions .