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Listed below are the top 10 out of 11,176 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Bratislava
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For your reference, we have included the original job posting below.
Desktop Support Technician
Job Number:
40430548
Company Name:
Hewlett-Packard Company
Job Location:
Bratislava, SI
Job Category:
Information Technology
Desktop Support Technician
Title: Desktop Support Technician Location: Slovakia-Bratislava · Apply growing technical knowledge to operate a technology area (PCs, notebooks, printers, mobile devices). · Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents. · Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility. · Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. · Solution Design: Understand the HP solutions set and be able to apply these solutions to meet customer and/or trade infrastructure needs within area of responsibility. · Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc). · Project Management: Participate in customer and internal projects, including transformation. · Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters. · Teamwork: Work as part of a team, which may be virtual and/or global. Typically advises or sets direction for: · Single customer/small group of similar customers Education and Experience Required:
Bachelor's degree in Computer Science, Engineering, IT, Technics, Business, or related field or equivalent work experience. May hold entry-level certification(s) in work field. Typically 0-2 years of relevant experience position suitable for graduate
Knowledge and Skills Required:
- German language - intermediate level - English language - basic - general basic overview about SW and HW
Typical skills include: · basic understanding of technology in direct responsibility · basic General understanding of related technologies · basic Customer ServiceJob: Services
