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For your reference, we have included the original job posting below.
Desktop Technician
Job Number:
36609028
Company Name:
CGI Technologies and Solutions, Inc.
Job Location:
Alberta, CA
Job Categories:
Information Technology Management & Business
Desktop Technician
Desktop Technician Share
Category: Information Technology City: Calgary, Alberta, Canada Position ID: J0811-0916 - Permanent Full Time
Position Description:
With over 31,000 members on the team and servicing 2000 plus clients, CGI is the leader in the IT consulting. We are looking for winners to join our fast growing team here at CGI. The ideal candidate will want to work in a highly dynamic and fast paced environment where he or she works closely with our internal clients. The ideal candidate will want to be on the cutting edge of technology, exploring exciting areas of our clients and CGI?s future business while keeping up the standard of being technology leaders in the industry. Some of the high level responsibilities the candidate will be responsible for:
KEY RESPONSIBILITES
- Computer knowledge - Operating systems, applications, network, peripherals, imaging and deployment - Manage and handle Incident and Service Request tickets - Analysis and troubleshooting of complex problems with local and centralized teams of support then implement solutions - Deliver effective communication with internal clients. - Demonstrate positive attitude and professionalism at all times. - Follow internal processes (both admin and technical) - Participate in various projects such as cascade plans and deployment. - Possess the technical skills required to offer hardware and software support - Demonstrate superior work ethic - Able to respect the confidential nature of client requests
REQUIREMENTS
- Working knowledge in Desktop Support environment such as Microsoft Office Suite is required, certifications are preferred - Recognized degree or diploma in related field - MCP Windows XP, MCSA, MCSE, MCDST and valid A+, are preferred. - Prefer individuals with 3-5 years of experience in related field - Ability to work independently and unsupervised - Personable (show consideration to clients, self-confidence) - Lifting will be required (20-30lbs), mainly laptops and desktop monitors - Prefer to have a driver?s license and be willing to travel to client sites if needed
CGI applies the Equal Access to Employment and the Employment Equity Program and invites women, visible minority members, persons with disabilities and Aboriginal people to submit their application.
At CGI, we?re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to professionals located in 100+ offices worldwide. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients win and grow. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at .
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
