Desktop Technician
Service Net is a growing and dynamic Company Where Talented People Create Innovative Solutions for Our Clients.
We are looking for outstanding people to help us continue to grow into the nation’s top Service contract and warranty management company. We are proud to foster an environment where there is exciting and challenging work with a corresponding respect for work/life balance. Our strength is our innovative, energetic and dynamic team.
We are currently looking for a Desktop Technician to provide knowledge, guidance, and analysis on all hardware and software in regard to the PCs throughout our business. The role requires active consulting with our business users.
Requirements:
· Applies systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications
- Designs, develops, documents, analyzes, creates, tests, or modifies computer systems or programs, including prototypes, based on and related to user or system design specifications
· Designs, documents, tests, creates, or modifies computer programs related to machine operating systems
· Troubleshoots desktop platforms associated with Windows, Exchange, MS Office, Security, internal applications, and anti viral software used within this environment and performs administrative tasks regarding same
· Provides input related to supporting and establishing direction on the desktop platforms, proposed migration paths, and standard toolsets
· Evaluates and improves the effectiveness of corporate desktop systems through examination of qualitative and quantitative measures
· Manages accurate hardware and software inventory and proposes improvement to existing processes
· Analyzes desktop failure rates, determine cause of failures, and propose solutions and recommend corporate desktop standards and policies
Education/Experience Requirements:
· Minimum of High School diploma
· A+ Certified or equivalent hands on experience
