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For your reference, we have included the original job posting below.
Director of Admissions
Job Number:
26752681
Company Name:
Kaplan
Job Location:
Cincinnati, OH US
Job Category:
Information Technology
Director of Admissions
Director of Admissions Req # 13815BR Division Kaplan Higher Education Campus State Ohio City Cincinnati Full Time/Part Time Full-Time Job Description Director of Admissions Kaplan College - Cincinnati Campus Kaplan Higher Education Campuses
Position yourself at the forefront of the education revolution.
* Are you interested in helping to make a long-term impact on the future of students and their families?
* Are you an individual who embraces taking on significant ownership and responsibility from the day you begin a new job?
* Are you looking for a role where the demands are high but so is the job satisfaction?
If you answered Yes! to the above, then Kaplan Higher Education is the place for you.
We are currently looking for an experienced Director of Admissions at our Cincinnati campus of Kaplan College.
Position Summary The Director of Admissions partners with the Executive Director/School President, Regional VP of Admissions & Marketing, Advertising Manager and the National Admissions Office to achieve start goals and admissions objectives. The Director of Admissions supervises, monitors, and analyzes admissions team performance; identifies performance trends and opportunities; delivers individual and team feedback through coaching and training to assist the school in meeting and/or exceeding starts, revenue goals and strategic objectives.
Key Job Responsibilities: • Ensure that the admissions department operates within prescribed regulations and standardized Kaplan student recruitment procedures. • Achieve monthly and annual start goals • Accurately forecast starts weekly for current and upcoming starts • Manage to the school's marketing plan by Admissions Divisions • Manage admissions performance and activities to achieve run rate goals • Maintain Admissions Rep staffing at budgeted plan • Collaborate with RVP of Admissions for all admissions hires. • Recruit and hire all admissions personnel • Seek review and approval from Executive Director/School President and Admissions RVP on all admissions terminations • Provide feedback to Executive Director/School President and Admissions RVP on performance improvement plans and/or progressive discipline • Review and monitor weekly/monthly automated reports to evaluate performance versus goals, and identify and analyze performance trends • Monitor weekly/monthly lead flow and lead category conversions • Analyze data, identify trends, and prepare proactive action plans • Ensure local Campus Vue data entry follows established policies and procedures •Participate in weekly/monthly advertising calls to review lead generation, monthly spending, lead conversions and strategic advertising plans • Participate in the development, review, and analysis of annual operating budget and marketing plan • Plan, manage and execute enrollment events • Manage the Admissions Coordinator and front desk • Conduct regular training and feedback with all admissions staff • Prepare and deliver effective new rep training & follow up at the school level • Conduct monthly goal setting and performance assessment, as well as bi-annual reviews for all representatives • Conduct regular appointment setting & interview observations of reps • Provide timely observation feedback and training to help the rep develop and improve • Track and monitor performance improvements based on feedback and training • Conduct weekly admissions training meetings designed with key topics that share best practices, improve performance, motivate the team, educate on product knowledge and new program roll outs etc • Conduct weekly accountability meetings to ensure that new students are prepared prior to starting school • Prepare and participate in weekly calls with RVP of Admissions to review prior week performance versus goal • Develop and implement motivational techniques designed to improve performance and boost morale • Implement agreed upon action items resulting from RVP of Admissions periodic visits/calls • Implement National Admissions or KHEC pilots/rollouts or standardization objectives • Serve as a member of the school's executive team • Other duties as assigned
Minimum Qualifications • Bachelor's Degree (B.A./B.S.) • 3+ years of admissions management experience. • Microsoft Office 2000 • Previous experience with CampusVue is highly desired • Ability to understand and analyze admissions metrics. • Excellent interpersonal and oral communication skills. • Skill in conflict and problem resolution. • The highest levels of integrity at all times • Ability to multi-task in a fast paced environment • An ongoing customer focus