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Listed below are the top 10 out of 1,745 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Sao Bernardo Campo
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The Help Desk Specialist serves as the initial point of contact globally for IT users to resolve technical issues; responds to queries; and completes service ...
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Intermountain Healthcare - West Valley City, UT US
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Coordinates all mission support from mission scenario development to live operational support to postmission debrief and evaluation. Responsible for development, ...
For your reference, we have included the original job posting below.
EDS - HELP DESK CO-ORDINATOR - ASC
Job Number:
26277582
Company Name:
Hewlett-Packard Company
Job Location:
Sao Bernardo Campo, BR
Job Category:
Information Technology
EDS - HELP DESK CO-ORDINATOR - ASC
Title: EDS - HELP DESK CO-ORDINATOR - ASC Location: Brazil-Sao Bernardo Campo
51090 Help Desk Coord Assoc: Under direct supervision, provides customer assistance with routine inquiries and problems such as software, hardware and network operations. Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, and resolution steps. Typically is able to resolve less complex problems immediately, while more complex problems are assigned to second level support, senior operator or supervisor. May involve use of problem management database and help desk systems. 51090 Help Desk Coord Assoc: Ability to respond to and resolve customer inquiries. Ability to maintain log of customer inquiries and concerns. Ability to follow procedural guidelines to respond to and/or research customer questions.
