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For your reference, we have included the original job posting below.
End User Support Specialist I
Job Number:
43068918
Company Name:
Molina Healthcare
Job Location:
Troy, MI US
Job Category:
Information Technology
End User Support Specialist I
Assists staff to resolve technical issues and provide courteous and knowledgeable assistance with questions. Provides 1st level support for the Help Desk including research and resolution for technical problems. Serves as the primary contact for solving, assigning, and escalating tickets properly and escalates calls to 2nd tier support as needed. Maintains, troubleshoots and repairs technical infrastructure including Desktop Hardware, Operation Systems, Applications and Office Systems. Duties an...
