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For your reference, we have included the original job posting below.
Enterprise Engineer 2
Job Number:
22873514
Company Name:
NetApp
Job Location:
Sunnyvale, CA US
Job Category:
Information Technology
Enterprise Engineer 2
Business Card Title / Posting Title Enterprise Engineer 2 Job Summary Job Summary: As an Enterprise Engineer you will utilize your strong technical competencies and your customer service orientation to provide pre-sales technical support to NetApp Sales Representatives and customers for all NetApp Products and Professional Services. You make pre-sales calls on prospective clients, participate in local and regional seminars, and act as the technical account manager for existing customers. Essential Functions: Enterprise Engineers in the sales support role focus on a select number of existing Enterprise customers and support sales efforts to increase penetration within those Enterprise accounts. Specific areas of focus include: - Provide pre-sales technical support to sales teams, contributing to the attainment of assigned revenue goals. - Work with the sales team, and cross functional teams from Marketing, Engineering, Support and Development, to develop an account strategy. - Participate in pre-sales calls on perspective clients; participate in local and regional seminars and other customer focused events and trainings. - Manage and evolve a comprehensive technology collaboration and support. - Help the Sales Representative and other members of the sales team respond to RFI/RFP's. - Work closely with the Global Enterprise Manager. - Keep apprised of all new product features and fixes. Job Requirements Requirements: - Excellent written and verbal communication skills. - Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet sales goals. - Ability to talk about technical subjects and deliver technical presentations to a wide array of audiences. - Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. - Creative approach to problem solving. - Travel to the prospective customer sites as necessary. - Strong understanding of storage protocols and various operating systems. - Experience with various tools such as: Veritas, Microsoft, Exchange, SQL, Clearcase and EDA.
Responsibility and Interaction: Responsibility: - Having broad expertise or unique knowledge, this individual uses their skills to contribute to the development of company objectives and principles, and to achieve sales function goals in creative and effective ways. - Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts. Interaction: - This individual effectively works with, and influences senior internal personnel within the function, and employees in other functions that support the sales effort, and has direct customer contact. - May successfully coordinate significant projects or initiatives across functional groups. - Limited management supervision and direction is provided since this individual operates and drives results independently. - The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects with significant interdependencies. - May supervise other less senior members within same function. Education and Experience Education & Experience: - More than 12 years of experience is preferred. - A Bachelor of Science Degree in Computer Science, Electrical Engineering; or related field is required; a Graduate Degree is preferred. - Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required. Posting Category Systems Engineering Full time / Part time Full-time Posting Location USA - California - Sunnyvale (Corporate Headquarters) Requisition Number 7730BR
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