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For your reference, we have included the original job posting below.
Field Engineer/Technician
Job Number:
22349383
Company Name:
Black Box Network Services
Job Location:
Renton, WA US
Job Category:
Information Technology
Field Engineer/Technician
Field Engineer/Technician Req Number: bbox-00003726 Location: Renton WA The VoIP Field Engineer/Technician's role is to coordinate strategies for defining, deploying, and maintaining IP telephony voice communication architecture and its associated network connections and component hardware. This includes managing all engineering projects for VoIP initiatives, configuring and optimizing all VoIP/IP-PBX telephone systems and services, both internally and those integrated with Internet-based services. Responsibilities 'Implement and support VoIP infrastructure and its associated software, including IP-PBXs, call management systems, voice mail, interactive voice response, and network routers, switches and firewalls. 'Integrate IP telephony systems with enterprise LANs, WANs, VPNs, wireless LANs, and other Internet-based services and protocols. 'Collaborate with dispatch to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications. 'Select, deploy, and utilize appropriate tools for reporting and routing of IP telephony traffic on the network. 'Assist with the installation planning and maintenance of network cabling, including MDF and IDF closets. 'Perform telephony and data audits as necessary. 'Collaborate with systems engineers/architects for upgrades to operating systems, hardware, etc. 'Monitor and identify capacity and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems. 'Collaborate with network engineers or administrators to ensure that VoIP traffic does not interfere with or hinder network data traffic. 'Remain current on new transport protocols, products, and standards in support of VoIP systems development and equipment procurement. 'Assist with internal Help Desk duties as required. 'Assist with internal VoIP deployment and maintenance as required. Skills/Experience Required: An Equal Opportunity Employer M/F/D/V How to apply: Black Box Network Services 800 SW 34th Street, Suite A Renton, WA 98057 E-mail resume to: l@ Fax:
