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To view more listings click here to search Technology Jobs in BAGHDAD


For your reference, we have included the original job posting below.




Field Technician Associate (BETSS-C Operators)


Job Number:25141029
Company Name:CSC
Job Location:BAGHDAD, IQ
Job Category:Information Technology
 

Field Technician Associate (BETSS-C Operators)
Title: Field Technician Associate (BETSS-C Operators)
Location: IRAQ-BAGHDAD
Essential Job Functions

System Operator of BETSS-C Surveillance Protection Systems in Iraq-with field service technician skills and experience
* Operate the systems assigned to BETSS-C and RAID as outlined by the Unit Commander assigned at each Area of Responsibility (AOR).
* Provides on-site field support to customers including installation, operating, and maintaining all sensor systems assigned to BETSS-C and RAID at the Company level or higher.
* Advise the Unit Commander on the feasibility, functionality, capabilities of the Systems assigned to the (AOR).
* Complete a minimum twelve (12) month tour in South West Asia (SWA) commencing from the date of arrival in theater.
* Be solely responsible for the BETSS-C Systems they are assigned to.
* Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.

* Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.

* Instructs customers in the operation and maintenance of systems/equipment.

* Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

* Acts as a liaison with customers on administrative and technical matters for assigned projects.

* Performs analysis and prepares reports on system problem trends and issues.
* Perform preventive maintenance checks and services (PMCS) on each system and its components In accordance with the operator's manual, technical and training materials.
* Perform daily checks while the system is in operation.
* Perform after-action checks immediately upon a change in operating environment of the system and prior to resuming the operational status of the system in the new environment.
* Using a troubleshooting guide, troubleshoot systems to find faults and then articulate the precise problem in order to repair the system.
* Document incidents appropriately and forward to qualified supporting maintenance personnel as necessary.
* Maintain a log of maintenance performed.
* Know both the Theater and AOR repair and reacquisition process of equipment that has been found faulty during PMCS.
* Conduct security checks and safeguard all surveillance, targeting and fouce protection equipment pertaining to the BETSS-C family of systems within their AOR.
* Operator / Maintainer will be embedded in a military unit, operating an automated day / night electro-optical infra-red sensor system through a computer based graphical user interface.
* Capable of providing small group training to soldiers during Relief In Place/Take Over of Authority (RIP/TOA)
* Successfully complete two weeks of training for the designated systems.
* Perform operator maintenance tasks, with sufficient technical skills to follow troubleshooting procedures and convey findings to a qualified maintenance individual.
* Provide all necessary training to soldiers for operation of the Sensor Systems, as required.
* Work in conjunction with the unit commander on the ground to ensure all the unit's requirements for the Sensor Systems are met.
* Operator / Maintainer will be embedded in a military unit, operating an automated day / night electro-optical infra-red sensor system through a computer based graphical user interface.


Basic Qualifications

* High school diploma

* Seven or more years of field support experience

* Experience working with the company's hardware, software and equipment products

* Experience working with customer technology and support requirements

Other Qualifications

*
* Previous experience operating or using BETSS-C Surveillance and Protection Systems, (e.g. RAID, Cerberus, TASS Annunciators, Unattended Ground Sensors, Thermal Imagery, Ground Surveillance Radar, close Circuit Television, Command and Control Systems) desired but not required.
* Secret clearance required
* Passport required
* Military experience desired, but not required
* Must be able to meet all medical requirements to deploy through the CONUS Replacement Center. Please refer to requirements at />* Must be physically fit and able to operate in harsh environmental conditions
* Position requires routine movement by military air and / or gound convoy with military escort
* BS in technical field and 5 years of field support experience equates to 10 years of field support experience
* Good interpersonal skills to work with customers and other unit personnel

* Good analytical and problem solving skills

* Good communication skills

* Good time management and organizational skills

* Ability to resolve hardware and equipment problems

* Willingness to travel