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For your reference, we have included the original job posting below.
Hardware Project Manager
Job Number:
26805286
Company Name:
Rydek
Job Location:
Los Angeles, CA US
Job Category:
Information Technology
Hardware Project Manager
A large, well-established company is looking for a Desktop Support Technician. Enterprise-level deskside support experience required.**Candidates must have experience working in large environments with 1000+ users**RESPONSIBILITIES: This position provides technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers. Activities include recognition, research, isolation, resolution, and follow-up steps. Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers utilizing experience and understanding of customers MIS environment. Desktop support may also provide some phone support.- Position requires minimal supervision and is responsible for standard operating procedures- Will develop comprehensive work plans, analysis of users requirements in a rapidly changing technology department - Performs installation, relocation, troubleshooting, repairs and preventative maintenance of desktop devices and software applications- Works on complex assignments requiring a high degree of initiative to resolve issues- May act as a team lead responsible for supervising, mentoring, or skills development of junior technicians- Must be able to develop alternative solutions for successful resolution of complex problems- Maintains online and hardcopy technical documentation related to incident/request management and/or project support in a timely manner- Will be required to travel to local offsite facilities 25% of the timeREQUIRED SKILLS:- 5+ years of desk side experience or combination of education/certifications and experience- A+ certification required- Experience supporting desktops, laptops, laser jet printers and handheld devices- Experience working in a large environment (1000+ users)- Experience supporting Microsoft Suite, Outlook, e-mail, anti-virus and wireless connectivity- Must have good understanding of multiple platforms (Windows NT, 2000, XP, Vista, Windows Mobile and Mac OS 9x to 10x)- Must be a strong team player- Must possess excellent written and oral communication skills- Must have the ability to lift at least 50 lbs- Must have reliable transportation and a valid drivers' licenseDESIRED SKILLS:- MCSE 2003 certification preferred- Manufacturers support certifications (e.g., HP, Dell, Lenovo, Apple, Xerox etc.)- Previous team lead or project management experience a plusEDUCATIONAL REQUIREMENTS:- BS in computer science or other related degree preferred- Must be a high school graduate or have a GEDThis is going to be a 6 month contract (possibly longer).Please send your resume in Word format to Raymond Carlson ([click on "Apply Online" button]). Category: Hardware Development and Design - General
