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Job Descriptions: Purpose/Function: Directs daily business activity and provides leadership for assigned personnel. Responsible for communicating with Resource ...
For your reference, we have included the original job posting below.
Help Desk Supervisor
Job Number:
39797050
Company Name:
Franciscan Alliance Information Services
Job Location:
Beech Grove, IN US
Job Category:
Information Technology
Help Desk Supervisor
Regular/Temporary: Regular Hours/Week Shift Manage Help Desk, Problem Management, and monitoring teams. Responsible for Help Desk metrics and quality and customer satisfaction, problem management cases, and monitoring systems. HDI and or ITIL certifications, Lean Six Sigma, Quick and Easy Kaizen, and other improvement methodologies preferred. Benefits Information Franciscan Alliance Information Services offers a comprehensive set of employee benefits including: competitive salary, paid time off,...