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Listed below are the top 7 out of 7 listings that are in the same industry and location as the job you were looking for. To see more than 7 listings, click here to search similar jobs in WARNER ROBINS, GA
Provides technical support to engineers on a variety of technical tasks. Gathers, maintains, formats, compiles, and manipulates technical data, such as laboratory ...
Job Title Technician, Network Job ID Number 190996 Company General Dynamics Information Technology Location Robins AFB, GA Job Category Information Technology ...
Title: Avionics Technician AL0724 C27J Warner Robins GA Location: USAGeorgiaRobins AFB Other Locations: Must have a demonstrated ability to install, maintain, ...
Title: Help Desk Manager Location: USAGeorgiaWarner Robins Other Locations: (a) Responds to and diagnoses problems through discussion with users. (b) Ensures ...
Assistant Program ManagerBusiness Development Representative Location: Warner Robins, GA Job Code: 384 # of openings: 1 Description Education Required: Bachelor's ...
Job Title Technician, Network/SC MSE Job ID Number 190674 Company General Dynamics Information Technology Location Robins AFB, GA Job Category Information Technology ...
Assistant Program ManagerBusiness Development Representative Location: Warner Robins, GA Job Code: 384 # of openings: 1 Description Education Required: Bachelor's ...
For your reference, we have included the original job posting below.
Help Desk Technician Assistant
Job Number:
25141084
Company Name:
CSC
Job Location:
WARNER ROBINS, GA US
Job Category:
Information Technology
Help Desk Technician Assistant
Title: Help Desk Technician Assistant Location: GA: GEORGIA-WARNER ROBINS
Essential Job Functions
* Answers help desk telephones and responds to basic customer inquiries to ensure customer needs are met.
* Assists customers in resolving basic technical problems by providing scripted guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
* Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
* Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
Basic Qualifications
* High school diploma or G.E.D.
One or more years of technical or customer support experience
* Experience working with RTLS products and operating systems
* Experience with solving computer-related problems
* Experience with company escalation policy
Other Qualifications
* Interpersonal skills to interact with customers and team members
* Communications skills
* Organization skills to balance and prioritize work
