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Listed below are the top 10 out of 12,005 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Cyberjaya


 
 

Feb 10

AT&T - Miami, FL US

Description The MultiNational Information Sharing (MNIS) Systems Analyst is responsible for supporting the Program Manager and Administrative Program Manager ...

Jan 7

Baxter International, Inc - Memphis, TN US

Memphis, TN Req ID 50497BR Business Title Business Systems Analyst Business Medical Products SubBusiness Supply Chain Country US State/Province Tennessee Location ...

Feb 3

Partners Consulting, Inc. - Philadelphia, PA US

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Feb 3

Partners Consulting, Inc. - Voorhees, NJ US

Title: Quality Assurance Analyst ITS Location: Voorhees, NJ Type: Permanent Primary Role Responsible for developing and executing formal test plans to ensure ...

Jan 24

Parsons - Dallas, TX US

Bring Your Full Talents to Work Every Day Cyber Security Analyst, Dallas, TX No relocation Founded in 1944, Parsons, an engineering, construction, technical, ...

Jan 22

Baxter International, Inc - Los Angeles, CA US

Los Angeles, CA Req ID 50972BR Business Title MES Business/Analyst Programmer Business BioScience SubBusiness Manufacturing Country US State/Province California ...

Jan 30

Northrop Grumman - Fort Meade, MD US

The Software Engineer designs software tools and subsystems to support software reuse and domain analyses and manages their implementation; manages software ...

Jan 31

Northrop Grumman - Suffolk, VA US

**This position requires an ACTIVE SECRET level security clearance to even be considered. If you do NOT possess at least that first requirement, PLEASE DO NOT ...

Jan 31

Northrop Grumman - Fort Meade, MD US

As a Junior Configuration Manager the successful candidate will work as a member of a software team building next generation SIGINT mission systems to bring ...

Jan 29

Northrop Grumman - Linthicum, MD US

Put your years of experience into a future of excellence.. Northrop Grumman is seeking Windows, Apple, UNIX and Linux System Administrators to join our team ...
 

To view more listings click here to search Technology Jobs in Cyberjaya


For your reference, we have included the original job posting below.




Helpdesk Analyst (English/Mandarin/Cantonese/Japanese/Korean/Thai/Indonesian)


Job Number:26277233
Company Name:Hewlett-Packard Company
Job Location:Cyberjaya, MY
Job Category:Information Technology
 

Helpdesk Analyst (English/Mandarin/Cantonese/Japanese/Korean/Thai/Indonesian)
Title: Helpdesk Analyst (English/Mandarin/Cantonese/Japanese/Korean/Thai/Indonesian)
Location: Malaysia-Cyberjaya
To support the contractual service level in the achievement of prompt response, high level customer service and technical first contact support.
Clearly articulate customer requirements and interface with a variety of HP second level teams/service provider groups.
On phone diagnostics and troubleshooting
Liaising with Service Provider Groups and external vendors
Ensuring appropriate process standards are met and maintained
Accurate documentation of calls and problems
Initiate problem management workflow process
Identification of areas of process improvement
Actioning of requests and the delegation of related tasks to the appropriate areas
Monitor and coordinate requests from customer
Ensure required information received for all requests
Enter and process requests according to standard processes and procedures
Provide service deliverables as defined by agreed


Excellent English communication (written and oral).
Minimum Degree in Computer Science
Experience working in Help Desk or Customer Service Support environment is an added advantage.
Able to work on shift (24x5)