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Listed below are the top 10 out of 14,380 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in


 
 

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Baxter International, Inc - Round Lake, IL US

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UPS - LOUISVILLE, KY US

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Macy's - Johns Creek, GA US

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Macy's - Johns Creek, GA US

Overview: Under minimal direction, identifies, implements and supports new technologies while leveraging the existing infrastructure to provide 24x7 operational ...
 

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For your reference, we have included the original job posting below.




Helpdesk Analyst - Tier 2


Job Number:25229821
Company Name:Metafore
Job Category:Information Technology
 

Helpdesk Analyst - Tier 2
Are you interested in this opportunity? Click on Apply and your application will be submitted. If you know of someone else who might be interested, send this opportunity to a friend.

Êtes-vous intéressé par cet emploi? Cliquez sur Postuler et votre demande sera alors soumise. Si vous connaissez quelqu'un d'autre qui serait intéressé par ce poste, envoyez cette offre d'emploi à un ami.



City / Ville Calgary
Province Alberta [AB]
Title / Titre Helpdesk Analyst - Tier 2
Job ID / Numéro d'identification du poste 9587
Position Overview / Vue d'ensemble du poste HELPDESK TIER 2 ANALYST



Our client has an immediate full time opportunity for the Helpdesk Tier 2 Analyst.



Staggered shifts. 7:00am - 4:00pm and 8:00am - 5:00pm Monday through Friday



Responsibilities Include:



Active Directory

· Account Creation/Modifications/Terminations

· Security Group Changes

· Distribution list modifications

· SharePoint Workflow

· File and Folder security management



Application Support

· Troubleshooting

· Installs and regular application updates (Ex. Accumap )



Roaming (Tickets assigned from Level I and III Support)



Blackberry, cell phone and air card device support and deployments



Blackberry Enterprise Server

· New Users setups and Terminations

· Troubleshooting user specific issues





WinInstall

· Agent deployment



Field Site

· Primary for field site visits

· Field site technical support

· Infrastructure support



SPAM support and troubleshooting



Inventory management



Lunch and Learn Presentations.



Client PC setups/moves



LAN Phone Support



External Vendor communication



SharePoint Document Management System





EPO Agent deployments



Documentation

· Managing documentation inventory

· Standard template creations


Job Type / Type d'emploi Full-Time / Temps plein