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For your reference, we have included the original job posting below.
Helpdesk Technician - Internal Support in Reston VA
Job Number:
25727256
Company Name:
J Patrick and Associates
Job Location:
Reston, VA US
Job Category:
Information Technology
Helpdesk Technician - Internal Support in Reston VA
Helpdesk TechnicianReston, VADuties and Responsibilities:• Provide 1st and 2nd level support to customers via phone, email, instant message and fax in support of videoconferencing and A/V equipment, infrastructure hardware/software, network and manage service contracts• Open, maintain and close trouble-tickets for all incoming customer requests• Facilitate the opening, trouble-shooting, ...
