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For your reference, we have included the original job posting below.
Infrastructure Engineer II
Job Number:
43181629
Company Name:
WakeMed Operations Center (Hawthorne Building)
Job Location:
Raleigh, NC US
Job Category:
Information Technology
Minimum Education:
4-Year College Degree
Infrastructure Engineer II
"
WakeMed Health & Hospitals , located in Raleigh, North Carolina is an 870+ bed private, not-for-profit network of medical centers, ambulatory care centers and outpatient facilities, representing the largest health system in greater Raleigh, North Carolina. Our system includes over 7,600 nurses, technologists, medical support staff, and more than 1,000 affiliated physicians who represent the best minds and the biggest hearts in the business. Key service areas include heart and vascular services, trauma and emergency, rehabilitation services, neurosciences, and women’s and children’s services.
WakeMed is headquartered in Raleigh, NC, which is ranked nationally as one of the top ten best places to live for quality of life, and is located just two hours from the beach or three from the mountains. The area has been named one of the fastest growing areas in the country and is located just minutes from the famous Research Triangle Park.
Here at WakeMed the Infrastructure Engineer II: A. Establishes architecture and standards for Server Operating systems, enterprise e-mail system, enterprise authentication, enterprise printing, directory tree structure, authentication, remote access solutions, storage, monitoring, documentation, out-of-scope tasks and Customer Service. Current infrastructure applications supported include Microsoft Exchange 2007, Active Directory, SharePoint 2007 & 2010, Lync 2010, Forefront Identity Manager 2010 and Citrix Presentation Server. B. Takes lead role in evaluation of new server software, networking and hardware platforms, business processes and systems integration. C. Takes lead role in identifying system and performance improvement areas within the team and department and implementing changes to support system and performance improvement. D. Provides timely second- and third-level support to customers of Information Services by resolving reported system, application, program, and/or job dysfunction in order to facilitate the clinical and business practices of WakeMed. E. Provides timely support of customers of Information Services by implementing required system, application, program, job and/or report development, modification, or removal in order to facilitate the changing clinical and business practices of WakeMed. F. Ensures quality by accurately analyzing issues and proposed change(s), efficiently designing, completely testing, implementing, and developing/distributing supporting documentation of necessary change(s). G. Responsible for the design, installation, repair, configuration, maintenance, and monitoring of all Hospital Server Hardware, Storage, and associated computer peripherals.. H. Performs other duties as assigned by the manager. Non-Essential Responsibilities: A. May serve as a resource on project teams that require task status to be reported to Project Manager. B. Becomes aware of emerging technologies by locating and attending education sessions/conferences and independent literature review. C. Assists Level I and II team members in developing technical expertise.
: Minimum of ten (10) years IT experience required. Minimum of ten (10) years experience with Microsoft server and client software, installation, design, and configuration on enterprise level required. Minimum three years healthcare IT experience preferred.
: Associate degree in related field required. Bachelor of Science degree in related field preferred. Microsoft certification preferred.
: N/A
: Monday - Friday, days : As Needed : Every 6 weeks
