Position Purpose: The Key Responsibilities:
· Responsible for the discovery, mitigation and documentation of information technology risks.
· Ensures the security of data and information pertaining to the organization, which includes encrypting data on laptops to protect Company data.
· Supervises and directs the deployment, development, maintenance and repairs of the Company’s internal computer networks, servers, desktop systems, website, voice communication system, and physical security systems.
· Develop and enforce network and desktop level acceptable use and computer security policies and standards.
· Oversee and assist with troubleshooting, support, desktop deployments, new systems implementations, systems backups, data archiving, disaster recovery and other task.
· Keep senior management informed both formally and informally of new developments in technology and suggests upgrades and new systems for deployment.
· Create and manage long-range computer technology plans and budgets.
· Manage, supervise and train Desktop Support Technician.
Required Education or Equivalent Training:
· Bachelors of Computer Science or equivalent experience.
· Apple technical certifications preferred
Required Experience:
· At least 5 – 10 years in technical support role.
· At least 5 years of technology management experience.
Required Skills and Abilities:
· CISSP, SSCP certification or equivalent.
· Proven ability with managing, troubleshooting, maintaining and deploying Macintosh OSX based desktop computer systems.
· Experience with managing, troubleshooting, and maintaining local and wide area networks.
· A working knowledge of Linux based email and firewall systems.
· Understanding of voice communications systems.
· Understanding of physical security and access control systems.
· Customer service oriented; ability to communicate with both technical and non-technical users.
· Proven and outstanding abilities in oral and written communications, self-motivation, organizational skills and time management skills.
· Annual contract negotiations with vendors.
· Some international travel may be required.
About AVID Technical Resources:
AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support
or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. Forbes Magazine recently ranked AVID as one of the Leading IT Staffing Agencies in the Northeast and the Boston Business Journal listed AVID Technical Resources as one of the Fastest Growing Privately-held Companies in Massachusetts.
