Internal Community Manager: Drive Employee Social Networking - Jive Platform
If you are passionate about the intersection of social networking, community, and productivity, then this may be the opportunity youve been waiting for! LivePerson is revolutionizing real-time online assistance for the enterprise and small businesses through its live chat solution, and offers advice from experts worldwide ranging from doctors to psychologists to spiritual advisors to tutors. As our Internal Community Manager, you will have the opportunity to drive the development of our internal online community, hosted through the Jive software platform. This is a high-profile position, as your work will be used daily by each one of our 450 employees worldwide. You will also work closely with our senior leadership team in gathering requirements for our community platform. This role also offers autonomy and independence, as you will develop and execute on your own project plans. Apply today to join a fast-paced and entrepreneurial company that truly believes in investing in their employees and promoting from within!
LivePerson is a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePersons intelligent technology helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel. LivePerson is headquartered in New York City.
As our Internal Community Manager at LivePerson in NYC, your primary mission will be to advocate the community strategy internally to all groups within the company, and to act as a resource for those groups to be able to use the online community platform to the best of their ability. Your background and interest in social networks, online collaboration tools, and employee relations will allow you to establish a presence and rapport with our internal community, positioning yourself as the internal community expert. Strong project management skills are essential as you initiate and execute against your own project plans for the further enhancement and development of our online community. Exceptional communication skills will enable you to collaborate with our senior group leaders during requirements gathering sessions, as well as enable you to evangelize the online community throughout the company. PowerPoint knowledge will also come in handy as you present your findings and make recommendations to upper management on how to keep our employees engaged and what new ideas and concepts will facilitate increased usage of the platform. This is a unique opportunity to put your passion to work and join a dynamic team who love what they do!
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