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For your reference, we have included the original job posting below.
IPPS Functional Analyst Lead Oracle EBS pay personnel
Job Number:
44160893
Company Name:
Confidential Company
Job Location:
Leesburg, VA Us
Job Category:
Information Technology
Salary:
Doe
IPPS Functional Analyst Lead Oracle EBS pay personnel
Lead functional sub teams to successfully refine, build/configure, test, implement, and sustain using Oracle E Business Suite in a military and civilian personnel and pay environment Adapt the existing solution to the military and civilian environment, its unique infrastructure and the specific stated functional requirement of the customer. Effectively provide consulting services in a large, complex program to include understanding and describing the Oracle E Business Suite functionality and developing tailored workflow for unique business requirements Support complex client requirements while minimizing customization of Oracle E Business Suite
- Build long-term relationship with key client stakeholders using good communication skills and strong people management skills
Work in collaborative team environment Manage requirements and provide strong scope control
- Owns customer operational relationship: develops & nurtures to excellent customer satisfaction - Understands customer at local, country, region & Worldwide (WW) level to analyze delivery requirements & contribute to customer strategic business plan - Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication. - Principle contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages customer expectations by developing performance metrics & reporting, escalation management & communication plan - Owns cost target commitments for all service delivery requirements developing, implementing & monitoring expense controls - Ability to effectively and proactively manage risk for high to very high risk projects - Hires & leads cross functional team including 3rd party vendors to ensure performance goals are met for all in scope services across all towers: identifying & analyzing gaps to develop & implement corrective actions plans - Develops & leads Account Service Team (AST) & all delivery organizations to timely, cost effective delivery of Service Level Agreements (SLA) requirements identifying & recommending optimization while managing scope, resources & coordination - Develops & manages account service delivery plan. Contributes to strategic account plan - Negotiates with and manages 3rd party vendors contributing to contractual requirements - Develops solutions and participates in presales & change order negotiations representing & approving delivery capability & cost solution - $4m-20m / year revenue - $20-100m TCV (total contract value) - Acts as Account Delivery Manager (ADM) in large to very large engagements or portfolio of engagements - Leads a large to very large delivery team with many towers/business represented - Works at regional or global level
Education and Experience Required:
- First Level University Degree or equivalent combination of education and experience. - 8 - 12 years relevant business experience - Multi cultural and x-region experience desired - Information Technology Information Library (ITIL)/Information Technology (IT) Service Management (ITSM) experience
Knowledge and Skills Required:
- Ability to build & manage strong customer relationship at the executive level - Excellent influence & negotiation skill - Ability to apply business management, financial concepts & contracts knowledge to analyze business needs and develop recommendations - Ability to understand & analyze an issue or problem to develop & implement a corrective action plan - Applies appropriate knowledge and methods to resolve very complex business issues - Leadership ability to build & manage a cross cultural, cross tower, cross business team for effective & efficient customer support - Ability to proactively & effectively manage risk on high to very high risk projects - Coaches & mentors experts & specialist Account Delivery Manager (ADM) - Develops & consistently applies Quality & Continuous Improvement Plans - Ability to develop & present high impact message to executive level management - Excellent communication skills: verbal, written & presentation with the capability to represent HP at external customer & industry events. - Industry sector knowledge (finance, manufacturing, etc.) - Crisis & conflict management
Critical Competencies to Drive Business Results:
Account Relationship Management Ensures customer satisfaction and optimum engagement relationships to build and maintain annuity business within the account.
