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For your reference, we have included the original job posting below.
IT Analyst
Job Number:
26862627
Company Name:
Manpower Professional
Job Location:
Santa Clara County, CA US
Job Category:
Information Technology
IT Analyst
Senior IT Business Analyst needed with strong knowledge/experience in Siebel. This individual will document the technology needs of the business unit (Customer Support) and work closely with technical architects and developers to create functional system requirements. Will be responsible for the delivery of the Business Requirements Document (BRD), business process flows and recommended best practices. Will work to best understand business problems/challenges within the Support organization and industry. Will establish strong relationships within the business area (Support) to identify opportunities and recommend projects that will enable the organization to achieve its strategic ition requirements:* BA/BS degree (MS/MA/MBA preferred) with 10+ years of relevant IT industry experience; 5+ years as a business analyst working on application development projects* Demonstrated experience in a Siebel Service, eService CRM systems environment* Thorough knowledge and understanding of business principles, process and technology * Prior project management experience * Strong understanding of programming structures and application design techniques* Exceptional team building/mentoring skills* Exceptional verbal and written communication skills* Ability to build consensus at the senior manager level on complex, politicized issues* Ability to present effectively and persuasively at all levels of the organization* Ability to develop structured approaches to solve problemsPlease note: This position can be located in either Santa Clara, California or in Plano, TexasInterested candidates: please send resume to [click on "Apply Online" button]anks!Manpower is an Equal Opportunity Employer (EOE/AA) Category: IT - General
