Job Code: 311 Post Date: December 26, 2010 Category: Help Desk/Desktop Support Title: IT Help Desk Technician Location: San Diego, California Description: Must be of US Citizenship to work on this government contract and either currently hold an active government clearance or able to obtain a government clearance ? Handle incoming customer calls ? Gather information about the customer?s problem ? Create a ticket for all customer inquiries ? Perform troubleshooting and problem resolution ? Commun...