Java Application Support Analyst

Java Application Support Analyst

Java Application Support Analyst

Location:

San Antonio , Texas
Category:

Software Developer
Type:

Direct Hire
Posted:

1/27/2012
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The Java Application Support Analyst supports elements of the design, build and testing and support of custom software applications. The primary responsibility of Support Analyst is to ensure the availability of an application or product for end users. The Support Analyst applies functional knowledge and technical expertise in the implementation of configuration changes and maintenance of software applications.

Other responsibilities may include:
. Provide Outage Resolution Support. This includes investigation of outage cause, impact on user, and resolution
. Provide and Maintain Application Availability. This includes ensuring that the application is active and operating as defined in any Service Level Agreements
. Monitor Application in Production Environment. This includes the periodic monitoring of applications, servers, etc. through the use of manual and automated means
. Facilitate outage investigation/restoration of service to Production Environment.
. Organize any conference call, meetings, etc. needed to facilitate the investigation of Production outages/problems and the subsequent restoration of service
. Communicate status of application production outages. Provide periodic pages/e-mails/phone calls, etc. to application community on the status of any error resolution activities during an outage
. Provide operational support, ensuring production systems and devices are online and available; this might include non-business hours on-call support
. Practice disaster recovery procedures to ensure recovery capability.
. Participate in design reviews to verify that design meets quality standards and functional/technical requirements. Make recommendations on functional and technical improvements to the application
. Maintain Disaster Recovery Plans. Assist in administering the recovery of application(s)
members and provides first level advice on problems


Basic Qualifications:
. 2 year degree
. Minimum of 2 years of experience in design, build and/or support of solution delivery
. Minimum of 2 years of experience with onsite/offsite technology teams
. Minimum of 2 years of experience in a client facing/client management role
. Minimum of 2 years experience managing custom development projects in at least one of the following: Java/J2EE, SOA, Open Source technologies
Preferred Qualifications:

. Minimum of 2 years of experience with capital markets and banking
Skills:
* Struts
* SD - Java / J2EE
* Java SDLC
* JDK
* spring
* hibernate
* java
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