Network Administrator help install and support an organization's network and their computer systems. Responsible for local-area networks (LAN), wide-area networks (WAN), network segments, and Internet and intranet systems. Work in a variety of IT job environments, including professional offices, small businesses, government organizations, and large corporations. Help on a basic level to maintain network hardware and software, analyze problems, and monitor networks to ensure their availability to system users. Also help perform network back-ups and measure network performance. Normally work under direct supervision, typically reporting to a Level II Network Administrator.
Work Content:
•Provide initial contact with customer to resolve trouble tickets. This includes after-hours support.
•Configure, test, implement, and optimize portions of local area network (LAN), base area network (BAN), and wide area network (WAN) networks that enable and support business operations.
•Assist in the evaluation, testing, and recommendation of hardware, software, and network configurations based on customer-defined strategy.
•Design and implement strategies to migrate end-user devices and data.
•Support design, development, and implementation of operational support standards and procedures relating to change management, performance management, and security.
•Integrate third party vendor applications into the infrastructure and develop scripts for customization.
•Implement Government-provided tools and documentation for operational teams to manage the platform.
•Investigate, analyze, and recommend solutions to performance problems to optimize functionality, reliability, and/or usability.
•Analyze network structure to evaluate stability of connections.
•Analyze system service irregularities and disruptions and identify improvement/recommendations.
•Act as a liaison between the groups, suppliers, and other technical groups to resolve network. Required Skills: [High School Diploma or Equivalent]; [IT Infrastructure Library]; [Basic Linux]; [Microsoft Certified Desktop Support Technician (MCDST)]; [CompTIA A+ Certification]; [Cisco CCENT™ (Cisco Certified Entry Networking Technician) Certification]; [EMC Proven Professional Storage Technologist Associate Certification]; [Microsoft Certified Technology Specialist (MCTS): Windows Vista, Configuration]; [Microsoft Certified Technology Specialist (MCTS): Business Desktop Deployment]Desired Certifications: Working Towards [Microsoft Certified System Administrator (MCSA)]; [CompTIA Server+ Certification]; [CompTIA Network+ Certification]; [CompTIA Linux+ Certification]; [Junior Level Linux Professional (LPIC-1)]; [Novell SUSE Linux Fundamentals]; [CompTIA Security+ Certification]; [Cisco CCNA™ Certification]; [Cisco CCDA™ Certification]; [Check Point Certified Security Administrator (CCSA) NGX Certification]