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For your reference, we have included the original job posting below.
National Security Programs Virginia IT Sponsorship Pipeline (003661:NS)
Job Number:
22591055
Company Name:
Perot Systems
Job Location:
HERNDON, VA US
Job Category:
Information Technology
National Security Programs Virginia IT Sponsorship Pipeline (003661:NS)
PEROT SYSTEMS SPONSORSHIP PROGRAM Perot Systems is offering Help Desk and Technical Support professionals a unique opportunity to use their knowledge and expertise to play a vital role in supporting our nationâ?Ts security and intelligence capabilities. As one of the most admired companies providing information technology services within the Intelligence Community, our associates tackle key roles in supporting the entire life cycle of information technology projects that bring valued solutions to our nationâ?Ts intelligence mission. POSITION DESCRIPTION Help Desk and Close Support ~ Technical Support If you have exceptional customer service skills and enjoy being the one that everyone comes to for computer technical help, then we are looking for you. Join the team responsible for ensuring our IT customers receive timely, responsive, and exceptional service. As a member of our support team, you will provide one-on-one consultation and applications troubleshooting assistance; resolve access, hardware and software problems; respond to incoming customer calls for IT assistance and meet with customers to resolve problems; assist with information services requirements and sensitive data access control; and/or perform limited small applications development. You may also be deployed to other offices as a vital link between the customer components and our technical offices for all information services requests. Or you may be on one of the teams responsible for LAN and/or Lotus Notes administration, hardware and software upgrades, server operations on standalone networks or special data servers. Some positions will offer temporary travel opportunities are available. Skills include previous or current experience in a Close Support and/or Help Desk environment; exceptional customer service skills, the ability to work well in a team environment, working knowledge of MS Word, Excel, PowerPoint and Lotus Notes, solid troubleshooting skills, demonstrated communications skills, and the ability to work under minimal supervision in a fast-paced and diverse environment are required. Excellent oral and written communications skills; Strong commitment to continuous learning; the ability to work in a team environment and the ability to listen well and work with others to provide exceptional customer service.
***Requisition is opened to allow individuals who do not have the current clearance to apply, get sponsored for the appropriate clearance, obtain the clearance and then get hired.
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