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For your reference, we have included the original job posting below.
NECare Contracts Administrator
Job Number:
43605790
Company Name:
NEC Australia
Job Location:
VIC, AU
Job Category:
Information Technology
NECare Contracts Administrator
NECare Contracts Administrator
Location: VIC-Mulgrave Requisition City: Company Order Number: 1556 # of openings: 1
Description
* High Attention To Detail * Customer Service Focused * Location-Mulgrave
NEC Australia is a leading communications systems integrator delivering ICT, communications and network solutions to enterprises, government, small businesses and carriers. We currently have an opportunity in our NECare Field Services area for aContracts Administratorto support our busy customer delivery team, based at our head office in Mulgrave Ideally you will have gained your experience in a similar role involving the accurate and timely processing of new customer contracts, rollovers and updates, the maintenance of a Contracts Register in accordance with good commercial risk management practices, payments, invoices, filing and indexing. The role will involve liaison with internal and external customers providing information and following up on customer related enquires therefore your high attention to detail, accurate data entry skills and strong customer service focus will be highly valued in this busy and challenging role.
The Job: * To review & process the entry, rollover, update & cancellation (as required), of NECare contracts nationally to enable NEC’s contractual arrangements with each individual NECare customer to be accurately reflected in the NECare database for the purpose of support delivery & customer billing * To Invoice NECare contracts and handle customer queries related to invoices * Provide details for monthly interstate transfers, check & approve payments to NECare subcontracts nationally * Generate monthly Order Intake,Sales & Excpetions reporting associated with the existing NECare customer base, as input to management forecasts * Provide information to management on new contract acquisitions as required * Create & maintain contract schedules in Microsoft Excel or Word format * Dispatch NECare customer kits & other information as required and maintain telephone cleaning service * Maintain contract filing system & index The Person: * Demonstrated experience gained in a similar role * High attention to detail * Strong customer service focus * Organised with effective prioritising & scheduling skills * Demonstrated ability to multi – task * Accurate keyboard skills with a basic understanding of MS Office * Ability to readily adapt to a range of Software * A team player with the willingness to contribute & support others
Due to the nature of our business and customer requirements, employees may be required to undergo a Security Clearance/Police Check and/or to comply with customer confidentiality requirements.
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