Practice Engagement Manager (IVS Testing)
About Infosys
Infosys is the business critical technology partner for the world’s most successful organizations. As a global leader in Business Transformation, Infosys provides strategic business consulting, technology, engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
Today, Infosys has 127,000 employees and operates in 28 countries and 70 cities. Though Infosys is a global company, every global company has to have a headquarters somewhere on the globe. We are proud to have ours in India. Recently, the Wall Street Journal ranked us the most admired company there. Not just of consulting and services companies, not just of tech companies—of ALL companies in India.
In 30 years, we have grown from a small company funded with $250 of seed capital to a $6 billion global organization consistently recognized as the bellwether within the IT Services industry. Our future is bright. We continue to invest in innovation, leverage new business models, and maximize our global presence to help global companies in Building Tomorrow’s Enterprise.
Wanted: Global Innovators to Build Tomorrow’s Enterprise.
We want you to be a part of the core team Building Tomorrow’s Enterprise.
At Infosys, we are committed to delivering measurable business value and providing clients best-in-class processes, innovative solutions, and, most importantly, excellent people. We are looking for global innovators with excellence in their DNA. We are looking for you.
As a prospective employee, you may ask, “why Infosys ” Here’s why:
- We are growing rapidly. In fact, we grew 26% last year and grown revenues from $200 million to $6 billion in 10 short years. From 2009 to 2010, we increased our headcount by 18,000 employees
- We are profitable. Our net income was $1.313 billion in 2010 with net a profit margin at 27%. Not to mention, we are a zero debt company sitting on over $3 billion in cash.
- We cultivate leadership from within. Fortune magazine identified Infosys among the top companies that "inspire, nurture and empower a new generation of global leaders."
- We are global. Not only do we maintain global offices and service global clients, our workforce is global too—representing 83 nationalities across 30 countries. Also, as a US-based employee you will get daily exposure to international business, process and cultural situations preparing you for the new economy.
- We are socially conscious. From making high-quality healthcare accessible, to enabling the spread of education where it’s needed the most, the Infosys Foundation is the cornerstone of our CSR activities. Recently, we were awarded the Economic Times Corporate Citizenship Award—validating our commitment to CSR.
Infosys is a dynamic organization helping global organizations to transform their business, creating measurable business value from every IT investment, and leading clients on a strategic journey to Build Tomorrow’s Enterprise. We look forward to sharing this journey with you.
To learn more about Infosys, please visit
Infosys Technologies Ltd is an Equal opportunity Employer M/F/D/V
Job Title : Practice Engagement Manager (JL7 Testing)
Location:
Seattle, WA/Fremont, CA (Bay area)
Responsibilities
The Practice Engagement Manager is responsible for all client interfaces within the assigned account scope. The EM works together with his manager (Sr. EM/Group EM) to build an account plan and is responsible for client management based on the account plan. Usually, the EM handles a single account or part of a large account, with an indicative annual book of business of up to $10 million. The jobholder has the following key responsibilities within the assigned account scope:
- Client relationship management –managing relationships with operational client personnel – those directly involved with the client’s presence
- Business Development – responsible for building a portfolio of up to $XX-XXM - driving revenues within the assigned account scope by being the owner of the entire Opportunity Management cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated capability and past performance.
- Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations.
- Client delivery assurance – assuring the client of the commitment and driving the delivery process by working collaboratively with the Delivery Managers in the Business Unit
- Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
- Balance different projects running for the client that may involve different delivery managers or horizontal competency units’ resources.
- Taking Go-to-market solutions to accounts within the account scope -responsible for driving revenues from Go-to-market solutions being sponsored by the business unit.
- Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope
- Account Planning and Governance - completely responsible for all Client Management processes – Plan-Sell-Deliver-Manage.
- Build an Account Plan for the account scope – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
- Pricing decisions within the scope of the Master Services Agreement
- Pre-sales proposal support for new business development outside of account scope
- Provide necessary input for building future alliances with relevant product vendors
Please Note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee
Skills
- 10+ years experience, with strong sales/relationship management/account management experience
- Significant Business Development and Project Management experience required
- Knowledge of industry specific go-to-market solutions a plus
- Good understanding of industry specific business issues and drivers a plus
- Track record of interacting and building relationship with CXO level client contacts
- Global Delivery Model experience desirable
- Experience managing large multi-location consulting engagement teams desirable
- Track record as Account Manager in a rapidly growing client relationship highly desirable
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication and presentation skills
- Wide variety of IT and business consulting engagement experience
- ERP Testing background (SAP or Oracle) (REQUIRED)
- Hp Tools – Quality center / Business process testing (REQUIRED)
- Thorough knowledge of Test processes (REQUIRED)
Qualification
Bachelor’s degree
Experience Required ( In Years)
A minimum 10 years of experience with listed responsibilities and skill sets.
Other Requirements/Comments
- Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1b or otherwise).
- Last date for submission of resumes for this Job is 30 Sep 2011
Infosys® is a registered trademark of Infosys technologies Limited. Product names, logos, brands, and other trademarks referenced are the property of their respective trademark holders. These trademark holders are not affiliated with Infosys Technologies Ltd, our products, services or our website.
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