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Listed below are the top 10 out of 254 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Atlanta, GA
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Overall Purpose: Responsible for performing Application Monitoring and Response, Application Problem Management/Resolution, Application Change Management and ...
Responsible for performing Application Monitoring and Response, Application Problem Management/Resolution, Application Change Management and Implementation, ...
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POSITION PURPOSE The Mobile Support Analyst develops, maintains, and supports The Home Depot's technical infrastructure, hardware, and system software components ...
For your reference, we have included the original job posting below.
Professional-App/Prod Support **
Job Number:
44425178
Company Name:
AT&T
Job Location:
Atlanta, GA US
Job Categories:
Information Technology Engineering & Architecture
Professional-App/Prod Support **
Description
Responsible for performing Application Monitoring and Response, Application Problem Management/Resolution, Application Change Management and Implementation, Scheduling, Implementation, Tuning and Configuration of Application and Infrastructure Components, Project Implementation work associated with new applications or changes to existing applications. Service Assurance Management and Status and Metrics. Key Roles and Responsibilities: Responsible for the uptime and availability of supported applications as well as managing the deployment of application upgrades in the pre- production and/or test or production environment. Application support may include other associated software components required for the application to work. On call 24X7 in the event of an outage and must be an expert ( knowledgeable) on the applications they support. They work closely with COE and Development organizations for any upgrades or enhancements. They monitor application availability via a standard tool set and take proactive actions as issues arise. They interface closely with 3rd party vendors as needed. They manage application availability issues and help to coordinate integrated problem resolution. They participate in the established ITO Problem Management process. Job Contribution: Fully functioning technical professional. Develops new concepts/methods/techniques. Has meaningful team/dept impact. KNOWLEDGE Subject matter expert within own discipline/specialty area. Applies specialized knowledge of discipline/specialty area standards and work processes. Integrates company experience and deep technical knowledge. Advanced understanding of select ATT technologies/systems/procedures. ANALYSIS/PROBLEM SOLVING Solves non routine problems based on analysis of multiple factors. Independently identifies key issues, patterns or deviations from norm. Works on problems requiring judgment and in depth evaluation of multiple factors. Analyzes/interprets research to evaluate and recommend solutions. INDEPENDENCE Guided by team goals and operational objectives. Applies judgment to determine appropriate processes and technical area standard; provides technical direction to others in own work area. CONTRIBUTION TO ATT TECHNOLOGY Key contributor on diverse projects of moderate scope. Recommends new procedures/processes to drive desired results. COMMUNICATION Mentors less experienced team members in work area explaining advanced technical information and providing specialized technical guidance. Builds productive internal/external relationships. Collaborates with others in own team or across teams. Education: Preferred Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math or equivalent experience. Experience: Typically requires 5-8 years experience.
