Project Support CoordinatorJob ID: 2319 Job Title: Project Support Coordinator
City: Canton State: MA
Duration: Full Time Number of Openings: 1
Job Description:
This utility position will be responsible for the administrative and logistical support for the Information Technology Management team and will also be responsible for the compilation of IT performance metrics, managing key support/maintenance agreements, administering Telecomm billing, and will liaise with Finance to address cost center variances and budget planning.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
? Design, create, and disseminate critical IT scorecard KPI?s
? Draft statistical, narrative, and/or other reports as requested
? Serve as the owner and main point of contact for all billing administration/inquiries, specifically Telecomm billing for our tower leases, mobile, local/long distance carriers, and IP. This includes statement reconciliation, fraud monitoring, and billing accuracy
? Serve in various project roles as needed including scribe, project coordinator, etc.
? Initiate, monitor, track and reconcile all purchase orders
? Responsible for ensuring communication and IT adherence to all corporate purchasing policies
? Assist with the procurement of IT equipment including gaining competitive bids, order placement, shipment tracking, and initial asset verification
? Liaise with Finance to address cost center discrepancies identified by the management team
? Liaise with Legal to ensure all originally executed agreements (SOW?s, MSA?s, Support, Maintenance) reside in Legal and a copy is kept on file within IT
? Ensure reporting of asset management, including but not limited to licenses, hardware, and software. Communicate any required action to respective management staff proactively
? Track and report all vacation, sick and personal time off for the department
? Tracking, renewal, and procurement of certificates, domains, other .com accounts
? Book travel for all department members
? Administrative support as requested by management
Job Requirements:
QUALIFICATIONS/COMPETENCIES - The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
? MUST be trustworthy, honest and ethical
? High workload capacity - ability to multi-task in a fast paced environment
? Attention to detail
? MS Office ? advanced/expert skills
? Ability to understand telecom billing statements and fraud monitoring
? Project accounting
? Solid familiarity with standard procurement processes
EDUCATION AND/OR EXPERIENCES:
? 2-4 years? work experience in one or more of the following areas
1. Procurement
2. Finance / accounting
3. Office management
4. Project management
? Cost report building experience preferred
? Demonstrated experience with vendor management a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
? ITIL (Information Technology Infrastructure Library) certification a plus
SUPERVISORY RESPONSIBILITIES:
? None
COMMUNICATION:
? Confident, self-assured and service oriented
? Strong listening skills
? Ability to maintain presence and control
? Strong ability to manage administrative
CULTURAL STYLE & FIT:
? Welcomes change as an opportunity to grow rather than feeling threatened
? Self-starter - takes the initiative naturally
? Cohesive team worker and open minded to the ideas of others
? Will ?catch the ball? for peers, colleagues and team members
? Transparent and open
SELF DEVELOPMENT:
? Welcomes continued personal growth and development
? Looks to learn from peers and management as well as mentoring others
? Willing to take on new and additional responsibility quickly
? Willing to step outside comfort zone
Benefits:
In addition to challenging career opportunities, LoJack offers highly competitive compensation and benefit packages including medical (BCBS & Delta Dental), 401(k), 100% company funded employee life insurance, short and long term disability, flexible spending account, 529 plan, discounted home and auto insurance, discounts on LoJack products, employee referral incentives, company paid holidays and vacations.
We are committed to creating a work environment that results in success. We have created a culture that fosters professional development and personal growth, a balanced life, and satisfaction through accomplishing measurable goals while securing superior customer satisfaction.
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