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For your reference, we have included the original job posting below.




PROPRIETARY SYSTEMS SPECIALIST 2- Tier II Help Desk Support- Active Secret Clearance! Job


Job Number:25775343
Company Name:CACI International, Inc.
Job Location:Arlington, VA US
Job Category:Information Technology
 

PROPRIETARY SYSTEMS SPECIALIST 2- Tier II Help Desk Support- Active Secret Clearance! Job
PROPRIETARY SYSTEMS SPECIALIST 2- Tier II Help Desk Support- Active Secret Clearance! (48310)

Information Systems - Help Desk

USA-VA-Arlington

Security Clearance
: Secret

Clearance Status
: Must be Current

Schedule
: Full Time

Shift
: None

Type of Travel
: None

Percent of Travel Required
: None

Description

Duties and Responsibilities:

Monday-Friday, 8-4:30pm.

Provide Tier 2 desktop support to the HQDA staff consisting of over 10,000 users.

Performed Tier 2 hardware/software troubleshooting, upgrades and connectivity problems. Assist peers on procedures for setting up and troubleshooting, CAC, Blackberry and Remote Access.

Perform network and desktop based detection of viruses to counter/eliminate/control;

Ensure technical safeguards are maintained to provide controlled user access, integrity of electronic mail, applications and user data.

Provide limited one-on-one desk side training for customers requiring assistance on standard software applications and/or IT equipment.

Train new Tier 2 Technicians.

Tier 2 technicians will also perform other tasks as assigned by the Program Manager, Deputy Program Manager, the IMCEN Help Desk Manager and Tier 2 Lead.

Required Qualifications:

Typically requires bachelor's degree (in Computer Science or related field) or equivalent, and two to four years of related experience. Additional training will be required to support legacy systems.

Active Secret security clearance required

Requires one of the following Certifications: A+, Security+, or Network+.

Desired Qualifications:

CACI is an Equal Opportunity Employer M/F/D/V.