Release Management Lead

Release Management Lead

About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together. 

Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.

Our patients deserve the best in medicine, and we deliver.

Job Description

The Release Management Lead function helps manage the software release process end-to-end, from planning of release content (code and configuration, etc.) through to the actual release deployment to path to production environments (Test, User Acceptance Test, Production).

The Release Management Lead is experienced in all aspect of release management.  Encompasses full knowledge required within the release management area.  Typically designs and develops approaches that are implemented by others.  Is able to function with minimal oversight and direction.  Provides technical guidance to peers.

Job Essentials

• Coordinates release management activities, schedules and resource allocation needs through coordination across teams (project management, product owners, IS operations, software development, vendors, cross-platform teams, etc.) for assigned projects. 
• Assists in defining and subsequently monitor and measure software release management activities and processes.  Assists in the continuous process improvement activities for all software release functions throughout the software development lifecycle.  
• Creates concise and complete packaging and documentation related to software packaging and software releases, including configuration management for assigned projects.  Facilitates the review process to ensure all stakeholders are aware of the impacts of a software release.
• Ensures that documentation is adequate to safely promote the software solution (e.g. appropriate back-out planning, repeatable process exists, risk assessment has been conducted etc.). 
• Ensures appropriate version control of code, configurations, services, and documentation associated with the release management function.
• Works with the development teams to manage the build process (scripts, branching strategies, etc.).  Assists in making recommendations for improvements of tools that improve the release management function.
• Collaborates with technical teams to resolve all release related issues.  Ensures that issues are resolved in a timely manner.  Assists in preventing similar issues from occurring in the future.
• Provides leadership and direction and resource management planning for project teams, when assigned the lead role.
• Collaborates as assigned with the software development/vendors and QA teams to ensure that adequate hardware environments are available to support the Software Development Lifecycle and business needs.
• Complies with all enterprise change management standards and related procedures. Documents  all change management activities are ensures that they are approved prior to the release of the solution into the production environment.
• Participates in service management standing meetings where appropriate (Change Review, Problem Investigation, Incident Trending etc.)
• Supports off-hours releases of code when needed.

This position will work with confidential and proprietary information that requires a signed IT Employee Invention and Confidentiality Agreement upon hire.

Minimum Requirements

• Bachelor’s degree in Computer Science, Information Management, or an Information Technology field -OR- four or more years of technical experience (e.g. Information Systems service management, software engineering, application support).  Intermountain Healthcare verifies both degree attainment and educational institution accreditation following an offer of employment.
• Four or more years of experience in change management, release management, or configuration management processes
• Two or more years of technical project management experience

Preferred Qualifications

• Master’s degree in Computer Science or an Information Technology field
• Three or more years of experience working in a healthcare environment
• Experience with clinical information systems
• Experience with software build management
• Experience with software development lifecycle and different development paradigms (agile, waterfall, etc.)
• Knowledge of multiple computing platforms (.NET, JAVA, etc.)
• Strong knowledge of system testing best practices and methodologies
• ITIL certification
• Excellent communication skills
• Excellent interpersonal skills

Please Note
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V

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