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For your reference, we have included the original job posting below.
Remote Quality Assurance Specialist
Job Number:
38072636
Company Name:
DishNetwork
Job Location:
Traverse City, MI US
Job Categories:
Information Technology Construction & Extraction
Remote Quality Assurance Specialist
DISH Network is an innovative industry leader distinguished by its pioneering spirit.Ever since our establishment in 1980, we?ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn?t enough.Our Fortune 200 Company continues to define the curve in television entertainment.We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus.Come explore the big picture with us!
We believe that installing quality television programming and services should be as rewarding to our employees as it is enjoyable to our customers.If you have the drive and desire to be the best, DISH Network is the place to be.We offer individualized career paths and exceptional earning potential.
Quality Assurance Specialists are responsible for quality assurance training, auditing, execution and reporting, of technicians/sub contractors/national service providers in a specific region.Specialists are accountable for ensuring technician?s quality of work meets or exceed Company standards by partnering with the training department to ensure deficiencies are remedied.
You will be based from home and must be able to travel to job sites for the purpose of inspecting quality of work. DISH Network provides a company vehicle in addition to tools and equipment required for this position. Some over-night travel may be required. Will be required to travel during initial training period to a DISH Network location for on-site training.
Performs on site inspections to ascertain the quality of workmanship and customer service being performed by technicians in the region.Uses check lists and reporting formats to manage results.
Trains new and existing technicians on effective installation techniques and tools.
Assist with the development, implementation and maintenance of quality assurance guidelines and setting of relating policies and procedures in an effort to ensure 100% customer/client satisfaction.
Responsible for keeping technicians up to date on the latest DISH Network products and applications to achieve high quality installation.
Responsible for monitoring and reporting any safety violations and/or performance issues regarding any installation and service work.Ensures County, State, and Federal safety compliance.
Performs quality assurance inspections at the volume designated by management.
Ability to perform standard installations and service work at a high level.
Partners with training and local management to ensure program meets the needs of the business.
Travel required.
Other duties as required.This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.
High school diploma or GED; and two years of related experience and/or training; or equivalent combination of education and experience.
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