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For your reference, we have included the original job posting below.
Representative, Field Service
Job Number:
26941528
Company Name:
APC
Job Location:
CA, US US
Job Category:
Information Technology
Representative, Field Service
<--- Previous Job Next Job ---> Company Schneider Electric Job Title Representative, Field Service Location USA - CA - San Francisco Req. # 20493 Job Function Installation, Maintenance and Repair Job Responsibilities Schneider Electric is a market-leading supplier of electrical distribution industrial control and automation products, systems and services. Square D is the flagship brand of the North American Division, one of four geographic divisions of Schneider Electric, headquartered in Paris, France. Our Square D Services business is one of our fastest growing segments. The Services Team works on electrical and automation control equipment and provides onsite repair and maintenance, custom equipment design, wiring, installation & testing, and start-up & commissioning of Schneider Electric equipment. We have 24 service districts that provide opportunities all across the United States.
PURPOSE / SUMMARY: This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instructs customers and sales personnel on the operation and maintenance of equipment.
ESSENTIAL FUNCTIONS: A. Installs, services and repairs customer equipment. Performs warranty and recall work. B. Performs testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. C. Instructs customers and sales personnel on the operation and customer maintenance of equipment. Provides technical support in product service, product training and applications. D. Analyzes malfunctions in equipment and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consults with product support and engineering personnel to determine solutions to unusual problems in system operation. E Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Implements design modifications and provides installation support for the modifications. F. Performs start-up service as defined in specifications. G. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. H. Maintains service equipment, tools and documentation.
ADDITIONAL RESPONSIBILITIES: A. Maintains and repairs customer training equipment. Delivers equipment to onsite training classes. JOB SPECIFICATIONS: A. Education Required: Some College or Equivalent B. Experience Required: 1-3 yrs in Technical Service
